We had 2 different excursions with Kona Boys - kayaking/snorkel at Captain Hook and canoeing.
First, our KAYAK/SNORKEL TOUR:
The tour starts at the Kona Boys shop where you sign waivers, pay, get fins, and directions to the kayak launching location. While we were shown detailed posters for directions to the start location, the paper directions handed out were NOT as detailed. They should have just handed out the EXACT SAME directions as shown on the posters. As a result, we were a little confused as to exactly where to go.
While dry bags ARE provided, they are very small. So you really can’t bring much more than a towel and your snorkeling gear. Getting into the kayak is a little kludgy, as you have to lower yourself down into the kayak from a high concrete bank. Be very CAREFUL if you have any physical challenges.
The kayaking tour itself was fun. There were a total of 6 kayaks (5 patrons + 1 for the guides). We kayaked for about an hour to get to the snorkel location - Captain Cook. We arrived early so it was not crowded for the first 30 minutes, which was nice. The most challenging part of the snorkeling excursion was getting INTO the water. You had to jump off a concrete ledge about 4 feet before you hit the water. Again, it’s challenging for those with physical challenges.
The snorkeling itself was AWESOME! The water is warm and very clear. The sea life is plenty! The reef is HUGE at Captain Cook, so plenty of marine life live there. We even saw a small 4’ white tipped shark! It was shy so it swam away quickly. It was beautiful! We saw an array of fish, including puffer fish and pipe fish. Snorkeling conditions were great until NUMEROUS boats showed up about 30 minutes after we were in the water then the snorkeling got really crowded. We pretty much couldn’t swim 10 feet without running into into other snorkelers.
While the snorkeling was decent (4⭐️), the customer service was HORRIBLE. (1⭐️) Our guides were Dillon and Roman. We were ALL supposed to get a lunch. When reserving the excursion, I told them that we needed a vegetarian lunch, along with 2 gluten free dairy free lunches. While the gluten free dairy free lunches were provided, there was ONE vegetarian lunch that was brought. And when my daughter asked to have it, Dillon said it was HIS! So in the end my daughter ended up WITHOUT A LUNCH! I shared my salad with her and my husband shared his bread and cheese with her. Poor customer service! Do they really think it’s okay to take the lunch of a paying patron??
Second excursion, CANOEING.
We also took an hour private canoeing excursion. We launched from the Kona Boys shack. Our guide, Kristen, was great! She gave us great canoeing tips and guided us to a group of boats that were surrounding a school of dolphins playing in the water. We were able to watch dolphins swim and play in their natural environment! My kids got out of the canoe and were able to swim for a bit. This excursion was only an hour long so we were only able to go out about a mile. My rating for the canoeing excursion is 5⭐️
So bottom line, taking everything into consideration, Kona Boys gets 3⭐️ totsl
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