There is no question that the Outrigger Waipouli Resort is a fabulous place to stay in Kapaa. Trouble with this place is that the resort both condos and hotel subjects the guests to 8 hours per day, including sundays with the relaxing sounds of gas powered lawn mowers, blowers, tree choppers, and miniions of staff, who work everyday, and all day, to make your stay as annoying as possible.
the manager, who will never return your phone calls, or Remax Kapaa who mange the leasing of some of the condo units, will do nothing to address your concerns.
regardless of whether you stay here as a "hotel " guest or condo guest, there is no service to speak of. The "guest relations" and front desk staff (all two of them), will do nothing to help you, and always seem disturbed when you approach them. The manger of the place, i believed named jeff will never return your phone calls, no matter how much money you are spending per night.
there must be a guieter place somewhere on this island, whuich i have been to probably 5 times. Never in my life have i heard so much equipment, abnd i stayed there for two weeks.... oh and no free wifi in room, or anywhere without a hassle...
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