This place is NOT as described. My husband and I wanted a couples massage. Based on the trip advisor reviews and where it showed up in Google searches we choose this place.
Their website did NOT say it was at a private residence which is very misleading. It was also misleading in that their website said there was an ocean view. There was NOT an ocean view. It was also outside on their porch, not a private Lanai as their website states. There is nothing private about this place.
My husband wanted to cancel as soon as we pulled into the small carport but we would have lost the money since it was less than 24 hour cancellation. The massage took place on the porch (not a Lanai as the website states) and we heard neighbors getting in and out of their cars throughout the ENTIRE massage along with construction work on the street.
We also paid extra for the hot stone massage. My husbands tberapist used the stones in his massage but my therapist used them for approximately 10 strokes and then left them in my hands. Very disappointing.
The bathroom sink and counter needed cleaning. They had curtains for "privacy" but they did not cover the entire viewing area - had anyone walked up onto the porch, we would have been seen. While i was in the bathroom undressing, they told my husband to just undress on the other side of the room, that they would turn around and not look. (They had given us sarongs to cover up with to walk to the porch)
We paid $300 for this massage with taxes NOT including tip. The money could have been better spent at a resort. This place is the one and only regret of our trip unfortunately. Second regret was that I didn't take the time to read all the reviews on tripadvisor. (Many of the positive reviews on here have to be false as there is no way this place is voted one of the best on Maui.)
I will be notifying the Hawaii chamber of commerce and the Better Business Bureau about this company's misleading website description.
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