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“Sill a great place”
Review of Aina Nalu

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Aina Nalu
Ranked #23 of 32 Hotels in Lahaina
Certificate of Excellence
Reviewed 24 June 2017

This is my forth time at Aina Nalu . Always very pleased with all aspects except the parking fee . I can understand the cleaning fee as I saw what some people left for the hotel crew to clean up .The access to town is excelent . about 5 minutes to Front street going right through the wharf complex . Access to the docks for activities is about 10 at the most walking . The pool is very nice with cabanas and a fairly large pavilion if you want to avoid direct sun

Room Tip: Second floor is always a better bet if you are a couple and don;'t want to hear the pitter patte...
  • Stayed: June 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
4  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 1,187 reviews

Reviewed 24 May 2017 via mobile

When I booked this place I had anticipated paying a ridiculous $150 cleaning fee for my short stay, but did not anticipate the extra security holds placed on my account and the mandatory $17/night parking fee. I guess it is on me that I didn't do enough research and budget enough to anticipate having money held during my stay. The place was in a decent location and was walking distance to a lot of the action in Lahina, but one thing that really got me was how paper thin the walls were as well as the windows, which in my case, faced the parking lot and allowed me to hear every conversation, door slam, and child's cry, that occurred. If you are a light sleeper, you will have a hard time falling and staying asleep. The resort offers really neat amenities, but still missed the mark with me. If I came with my family and we stayed longer I can see the worth of all of the added on fees, but for four nights I felt like I would have had a better experience at a resort.

Stayed: May 2017, travelled with friends
6  Thank Winter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerAN, Guest Relations Manager at Aina Nalu, responded to this reviewResponded 7 June 2017

Aloha Winter G,

I'm glad you were able to enjoy the convenient location of the property. Please let us know next time if you are unhappy with accommodations. We hope you will try another of our Maui properties on your next visit.

Mahalo,

Michelle Finn
Guest Relations
oan@outrigger.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2017 via mobile

Me and my daughter (15) came to stay in a one bed condo. Booked through outriggers. We stayed in bamboo k-204. We arrived 9.30 st night. Staff on front desk was lovely. Really impressed by the room. Was better then expected. Clean, tidy. Had everything you needed for the kitchen. Pools are amazing. Not too happy about the parking. You don't get the option to pay daily. It's for the whole stay. I'm only going to park 5/7 though as I had road parking the first day.
Yes ac is loud but found slept better with it on then off.
Family friendly.
5 min walk from a grocery store. Food land.
5 min walk from front street.
Overall would rate this place 8/10

Stayed: May 2017, travelled with family
2  Thank Jenningsjo83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerAN, Guest Relations Manager at Aina Nalu, responded to this reviewResponded 22 May 2017

Aloha Jenningsjo83,

thank you for taking the time to post your review. We are so pleased you enjoyed your stay at the property. It sounds like you and your daughter enjoyed the convenient location. We hope to welcome you back again very soon.

Mahalo,

Michelle Finn
Guest Relations
oan@outrigger.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2017

Beautifully keep grounds. There are tropical plants, flowers and water fountains all over the place to really give you the tropical feel. I can look out any window and see nothing but the tropics. The condo that we had was so well decorated from the tiled shower to the beautiful furniture. Very comfy beds. The only flaw was that the kitchen could use some updated frying pans as the non stick pan was so bad that it no longer was non stick. There were 2 community use bbq grills but unfortunately it was always busy and we either had to wait a long time or just didn't bother to wait. Seemed that others were almost hogging the grills with their countless items to grill. The condo is extremely well located just a block off the beaten path. We could easily walk to Front Street or Lahaina Harbor. I would definitely come back.

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
3  Thank T L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerAN, Guest Relations Manager at Aina Nalu, responded to this reviewResponded 22 May 2017

Aloha T L,

thank you for taking the time to post your favorable review. We are so glad you enjoyed the property and the location. Please contact us to let us know which unit you stayed in so we can be sure to check on the pots and pans. We hope to welcome you back again very soon.

Mahalo,

Michelle Finn
Guest Relations
oan@outrigger.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2017

We stayed in room A-201 booked through VRBO. It was lovely. Two bedrooms and two bathrooms. This property is everything it states in the ad. Clean and well stocked with kitchen appliances, dishes, pots and pans - micro wave etc. Location cannot be beat. two block from Front street where all the shopping, dive boats etc are. I would say the only draw back is the parking. They do charge for parking in the lot but we found spots on the street all week, The pools and jacuzzi are nice after a long day sight seeing. people who worked there were lovely too. Check out VRBO # 442475

Room Tip: Check out A-201 it is beautiful
  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
1  Thank sandraG434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2017 via mobile

Just got back from a week in Maui. Stayed at coconut building J-110 (through itrip and vrbo). Unit had everything---utensils, coffee maker, chairs, umbrella and even cooler. It's home away from home. We were Going to stay in a hotel but I'm so glad we stayed here. So close to all the shops, foodland (two blocks down the street), and the harbour (important if you're planning activities on the sea). Front Street where all the shops and tourists go is one block away.

The saltwater pool is maintained everyday and it is so clean and warm everyday. My daughter never wanted to leave. There is also a hot tub for the adults and 2 cabanas if you don't like the sun. Make sure you see Mark at the concierge by the pool. He does an orientation every morning at 8:30 and he gives the low down on all the activities to do in Maui. You can book through him and it is even slightly cheaper than doing it online. Make sure to do the Hyatt luau (drums of the pacific).

The only drawback of this place is parking. They want you to pay $20 everyday, upfront to park. There is some street parking if you're lucky enough to catch an open spot. Otherwise, just pay so you don't get ticketed.

This place is so much better than going to a hotel. It allows you to take in the island instead of being stuck at a hotel with hotel prices. There is a food truck area one block away by the church where the food is reasonably priced. There are also lots of places to eat where you don't have to drive. Would come back here again in a heart beat!

Stayed: April 2017, travelled with family
3  Thank kisko19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2017

The D Building is conveniently situated between both pools. The odd numbered rooms face the large pool and also have a great view of the palapala and mountains. The second floor units have high ceilings and more light. If you rent through Coconut Condos, you can choose your room. The Coconut Condos units are equipped with games, movies, beach toys, Tommy Bahama beach chairs and umbrella, coolers, pack-in-play and high chair. Aina Nalu is two blocks from the banyan tree, a short walk to the grocery store, and less than a five minute drive from baby beach. We really liked Unit D-203 because it had 4 barstools and 4 kitchen chairs. Some of the units don't have a kitchen table and, if they do, they often only have 2 chairs. The Master Bedroom has a king bed with connected bath. The Guest Bedroom has a queen bed and the bath is adjacent, but not connected. The Guest Bathroom has a washer and dryer, which is great for travelling with families and extended stays. The kitchen is fully equipped and we had a lot of nice dinners. Opting to eat out for lunch instead of dinner saves money and works better for kids with jet lag who want to go to bed early. There is free wi-fi in the room. The large pool is surrounded by grass, which is great for kids who like to run and play. Falling doesn't hurt! There is a nice BBQ area and outside tables for dining al fresco. This was like a home away from home. We will definitely be back.

Room Tip: We liked Unit D-203 near the large pool. Book through Coconut Condos.
  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
3  Thank SeattleTraveller2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aina Nalu

Address: 660 Wainee St, Lahaina, Maui, HI 96761-1212 (Formerly Aston Maui Islander)
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#21 Romantic Hotel in Lahaina
#22 Family Hotel in Lahaina
Price Range: $225 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aina Nalu 3*
Number of rooms: 188
Official Description (provided by the hotel):
Aina Nalu(R) Lahaina by Outrigger(R) is a very special Lahaina hotel, an oasis of tranquility in the heart of Maui's historic Lahaina Town just a short stroll from the art galleries and bistros on colorful Front Street. The award-winning design of these residential-style Lahaina hotel vacation rentals is reflected in appealing details of Asian-inspired room decor, a sleek infinity pool, an elegant poolside pavilion, and cozy garden gazebos. This private hotel condo tucked away in a quiet neighborhood setting is a serene alternative to the Lahaina hotels on the busy waterfront. ... more   less 
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Also Known As:
Outrigger Aina Nalu Hotel Lahaina
Outrigger Lahaina
Outrigger Aina Nalu Resort
Aina Nalu Resort
Lahaina Outrigger
Aina Nalu Maui/Lahaina

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