I've gone to The Alley for years because the food and the service are consistently great. Among my favorite foods are their fried chicken and carrot cake. The chicken is always extra crisp and tasty, and the carrot cake is wonderfully moist and six layers! The service is also very good. They seat you and bring you menus and your drink order right away, come back for your food order, drop the plates within 10 minutes (maximum), and come back to check on how you're doing. They also check if you'd like another drink when your cup gets low.
There used to be two problems--paying the bill and the crowd. There used to be some confusion about whether to go up to pay the cashier or wait for the check. That has been solved. They bring the check to your table. They have also gotten a lot better at handling the crowd over the years. Today, they told me I'd have to wait 15 minutes for a table and then paged me within 5 minutes because my table was already ready!
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