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96
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All reviews evening reception complimentary breakfast portuguese sausage made to order omelets social hour room divider usb ports short drive quiet area west side fresh pineapple separate bedroom rooms are comfortable enjoyed our stay front desk staff parking fee sliding door
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Reviewed July 17, 2018

A few glitches during our stay. All handled by the most gracious staff of any hotel experience. Great little town with lots to do and see. We are planning to return soon. Pool is kind of small but everyone is so helpful and kind. Great food and drinks.

  • Stayed: July 2018, travelled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank lee67sheldon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reid Y, General Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded July 18, 2018

Aloha lee67sheldon,

I'm so glad that you got to enjoy our new hotel. Furthermore; it was nice to hear that our staff was "most gracious" and that you enjoyed the food and beverage offerings being served. I look forward to your return stay with us.

Mahalo,

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Reviewed July 13, 2018

best place to stay, very close to north shore and short drive to everything. The free breakfast saved a lot of money for my family of 4, plus super nice staff. parking was easy on the streets, we didnt pay the $20. i would recommend this hotel to anyone.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank brad259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reid K, Front Office Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded July 15, 2018

Aloha brad259,

A big Mahalo for taking a moment to share your Embassy Suites Kapolei experience with us on TripAdvisor. Our Embassy Suites Kapolei Ohana is truly dedicated to offering exceptional service and value for our guests and it is wonderful to learn that we could provide the perfect 5 star experience for you and the entire family. We hope to host you again in the near future and Mahalo Nui Loa for the amazing 5 star review.

Mahalo,

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Reviewed July 13, 2018

Nice place to go with family to avoid the crowded feel of Waikiki. Was able to see 4th of July fireworks of Ko Olina from 7th floor room. Located near supermarkets and plenty of restaurants. Served Hawaiian staples (rice, Portuguese sausage) in complementary daily breakfast.

  • Stayed: July 2018, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Darren Yin Kong Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reid K, Front Office Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded July 15, 2018

Aloha Darren Tin Kong Y,

We are so thrilled that you could spend the 4th of July with us here at the Embassy Suites Kapolei and enjoy the firework show at the Ko Olina. With our location tucked away from the crowded Waikiki district, we are pleased to learn that we could create a great alternative location to help keep you relaxed and comfortable. We hope you will be back soon and Mahalo Nui Loa for the awesome review.

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Reviewed July 12, 2018

We booked 3 rooms for our family. Prior to arriving, we had an issue that manager, Reid, was able to assist us with. Upon check-out, we learned there is another Reid and he was just as cordial. As with other Embassy Suites, the evening reception is nice to have and the breakfast was fine to get started for the day. After reading another review, we might park on the street rather than pay for parking on our next visit. If parking were included, it would be perfect!

  • Stayed: June 2018, travelled with family
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Thank Gloria J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reid K, Front Office Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded July 13, 2018

Aloha Gloria J,

Mahalo for the personal recognition to both Reid's and we are so pleased to learn that you had a great stay with us here at the Embassy Suites Kapolei. With our popular breakfast and evening reception options throughout the Embassy Suites brand, it is wonderful to learn our offerings could provide the right start and finish to each of your days spent with us here in Kapolei. Mahalo for the awesome review and we will certainly anticipate your return.

Mahalo,

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Reviewed July 11, 2018

This was a good hotel my family loved it my grandchildren had a blast their smiles and laughter was worth it and the breakfast was amazing for us I am definitely going to take my family there again soon

  • Stayed: July 2018, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Misty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reid K, Front Office Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded July 13, 2018

Aloha Misty G,

We are so thrilled to learn that our Embassy Suites Kapolei team was able to provide "The Best" experience for you and your Ohana. Our Embassy Suites Ohana truly makes every effort to provide the highest level of service for our guests and it is absolutely wonderful to learn that we could do this for you. We look forward to the next opportunity to create even more smiles and laughter for you and the Ohana in the near future and a big Mahalo for the excellent review.

Mahalo,

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