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Free cancellation until 21-08-15
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Reviewed June 8, 2021 via mobile

Hilton Diamond status means absolutely nothing at this Hampton Inn. We were given a parking lot view and had to pay $30 extra per night for anything better - which was only Mountain View. I can’t imagine who merits the water view rooms and the rooms with balconies!! When I inquired I was told that the reason that there are no “upgrades” is that this is a seasonal property. Never heard that excuse for total disregard of priority status. The hotel didn’t even appear to be full. I don’t understand why a better room wouldn’t have been set aside considering that our reservations were made at least a month ago. Rooms do not have safes for personal items, really surprising - especially considering the hotel is relatively new. Rooms also do not have simple single cup coffee making facilities - also surprising that such a simple amenity isn’t provided in a hotel with rates of close to $400 per night. To add insult to injury, the room that cost is $30 more per night had a very noisy malfunctioning air conditioning unit such that we had to change rooms. No assistance offered by the staff to help us in doing so. It is almost 10 pm and we are just getting unpacked again in the third room since we checked in at 3 pm. This trip was for our 40th anniversary and this Hampton Inn certain didn’t help us celebrate!

Date of stay: June 2021
Trip type: Travelled as a couple
2  Thank 214reneeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 31, 2021

The hotel was very clean, good parking, close to everything (driving), and the breakfast was better than we have had at any Hampton. Good selection, clean - a great way to start the day. We would stay here again.

Date of stay: May 2021
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Review collected in partnership with Hampton
2  Thank slaclw5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 29, 2021

We stayed here for 4 nights during our trip to Acadia. The hotel and rooms were clean, and was exactly what you would expect given the price. No crazy amenities but the pool and hot tub were open. Went to the hot tub in the evening and they were out of towels when we got there, so it was a little chilly getting back to the room, but overall not bad. The staff at the front desk were all very friendly and helpful. Would definitely recommend here if you are going to Acadia. Nicest looking hotel that we saw near the park, most other places were motels

Date of stay: May 2021
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Review collected in partnership with Hampton
Thank allysaurus3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 27, 2021

Room cleaning didn’t happen the first two days when we requested for daily cleaning during check in. Had to throw out trash myself twice because no one came to make up our room. Had to take towels out to the lobby myself too and called for replenishing clean towels twice. This is the second time we stayed there within half a year, first time was a great experience but not this time around.

Date of stay: May 2021
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Review collected in partnership with Hampton
Thank JudyWtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 26, 2021

The hotel is very convenient to both the town and hiking trails. Breakfast was really good - great energy food for a day of hiking. Fitness center is clean and well-equipped.
Super friendly staff. We will definitely return - next time will likely get a room with balcony and water views - this is a very nice, quiet hotel.

Date of stay: May 2021
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Thank smith_wrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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