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Traveller rating
1,046
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101
22
13
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All reviews cookies room was clean acadia park great place to stay front desk staff visitor center fire pit yogurt laundry facilities hot breakfast would stay here again easy access minute drive cadillac mountain bw lobby motel
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Reviewed June 13, 2021 via mobile

Peggy Sue is a customer service beast. I dropped and cracked my styrofoam cooler. She GAVE ME HERS. Who does that! Shout out to PEGGY SUE. Thank You
Rooms are clean and have a fresh look. I can see my self in the bathtub, it’s so shiny. Location location location . Can’t beat it.

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank sandrafortune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane Koehling, General Manager at Best Western Acadia Park Inn, responded to this reviewResponded June 21, 2021

Thank you! Peggy Sue is a gem for sure and she is always willing to go the extra mile for our guests and other staff members. We appreciate your kind words in this review and happy you enjoyed your stay. Please stay again! Acadia Jane

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Reviewed June 13, 2021 via mobile

Great location to Acadia Natl Park. Great breakfast and laundry room with 2 new washer and dryers each. Really good hot breakfast each morning with tons of options. Super friendly staff. Highly recommend this hotel if you are going to visit the area!

Date of stay: June 2021
Trip type: Travelled as a couple
Thank 289mistyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane Koehling, General Manager at Best Western Acadia Park Inn, responded to this reviewResponded June 15, 2021

We sure do appreciate your recommendation to others! Thank you very much for your stay and taking the time to post a review for us!! We welcome you back!! Warm wishes, Acadia Jane

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Reviewed June 12, 2021

If you are looking for a budget friendly place that is clean and offers great service, then this is the place to be. We stayed for 2 nights and was great. Room service was perfect, everything was clean, and the staff was simply great. Situated very close to downtown and the Acadia National Park, location is perfect to get in and out. I highly recommend this place. You won't regret it.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank nick12230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane Koehling, General Manager at Best Western Acadia Park Inn, responded to this reviewResponded June 13, 2021

Thank you very much for this review and your stay! We certainly appreciate your recommendation to others. We look forward to your next stay with us! Warm regards, Acadia Jane

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Reviewed June 8, 2021 via mobile

No regard for elite status. We didn’t like the room and they didn’t want to change it, because other rooms were “assigned”, not that people already checked in. This is the laziest excuse I ever heard. Btw “super-clean” due to covid rooms had massive spiderwebs with spiders in them.

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank hd_powder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane Koehling, General Manager at Best Western Acadia Park Inn, responded to this reviewResponded June 8, 2021

Thank you for your review. We take very seriously all comments from all guests. The rooms are assigned before arrival in accordance to the guests who request side-by-side and those who are here for the number of days available for a particular room or type of room. That is not an excuse, its a fact. I apologize for the unhappiness you have with our not switching you to another room. We are in a wooded area in Maine and we do have little pests on occasion even though we have pest control on a regular basis. Our rooms are thoroughly cleaned and sanitized however; spiders (non-harmful) do make webs very quickly. That was unfortunate for sure and I do apologize for your unhappiness with your stay. I wish you had asked to see the manager the next morning. I might have been able to move you and repaired the damage. Please give us another try. Thank you very much. Acadia Jane

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Reviewed June 6, 2021

My daughter,her girls and myself were on our way home from seeing family but needed to stay a night before getting to the jetport in portland . i would give this motel higher than the "10" they offered if possible..Wonderful,friendly front desk people,hot coffee,/hot choc/cookies available in that area-and after we went into our room,i realized as i'm recouperating from a badly fractured foot,i'd rather not share with 4 of us,i went and booked a 2nd room and everything was so easy and wonderful. I've stayed at numerous BEST WESTERNS,but this one was beautiful,inside and also the grounds.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank lattelady78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane Koehling, General Manager at Best Western Acadia Park Inn, responded to this reviewResponded June 7, 2021

Thank you! We are grateful for your stay and this awesome review. We are happy you are loyal to the Best Western brand. Please stay with us again when you revisit this area. Warm regards, Acadia Jane

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