Loved our stay. The room was small but clean. Except the window was very dirty and spolied the experience some. But overall, I'll stay here again. Love the library bar and the wine. Friendly atmosphere.
- Free Wifi
- Breakfast included
I was a little put off at first with the slightly tired decor and the dates room but the helpful and friendly staff more than make up for this. Reception staff were more than happy to help arrange excursions, offering very useful advice and were always pleasantly chatty with useful tips on the city. The location is great as a central base and the library bar is good for a cocktail (or two!!). As mentioned the bedrooms with their en-suites could do with a bit of updating and maybe new aircons which are a bit quieter but in all in it was a good experience.
This cute hotel was located in a wonderful location, convenient to many tourist attractions and modes of transportation.However, what makes this hotel wonderful is the staff! From the moment you step through the door, you realize you have landed in a special place. From its library bar, comfortable and spacious rooms and great meeting room, you are greeted by employees who enjoy their job and take pride in their workplace. I cannot see me staying anywhere else in San Francisco! This hotel has all that you need for a memorable visit. A special thank you to Senior Lupe!
Great location near Union Square, decent size room for a family of four. Decor and room furniture could perhaps do with some updating, wardrobe was slightly broken and the bedside clock/iPhone dock was frankly dangerous due to the power cable being damaged. We returned this to reception but didn't receive a replacement. The restaurant really is just a bar serving snacks rather than a full restaurant, but food was okay and bar staff friendly.
Check in/out and car valet was seamless and quick. Everyone was very friendly in a sincere way. questions were answered clearly and with a smile. Location was fairly central and finding transportation was easy. Would definitely stay again!
I was here on a business trip aug 2017. Good large room, good location very close to Union Square and a very nice restaurant with friendly staff and very affordable but good food. Wifi worked on my laptop but not on my phone.
Disappointing was the compulsory purchase of a'coupon' for a free wine hour a day, 10$ daily discount on the restaurant and some other things. At 21$ that just seems a sneaky way to increase the price. And at around 250$ per night for a room, the hotel is not cheap to begin with.