This was our 2nd stay at the Hotel Del Sol (we stayed in May 2011 for 5 nights) so we knew what we would be getting. Customer service was just as good, if not better, than last time since we utilized more of the hotel’s amenities. We almost chose a different hotel because I was traveling to San Francisco for a 4-day convention at Moscone Center and thought I might want to be closer to the financial district. However, I found out that Hotel Del Sol offered complimentary car service to the financial district so I scheduled the service in advance for the days I’d be attending the convention. My driver, Andrew, was friendly and punctual and I’m very happy we decided to stay at Hotel del Sol instead of downtown San Francisco.
Check-in was friendly and took just a few minutes. When I called down to the front desk because they forgot to install a mini fridge in the room (we requested it in advance), Michael from the front desk was at our door in minutes with the mini fridge.
We stayed in a King room on the 3rd floor near the end of the hall. We didn’t experience any street noise but it’s easy to hear footsteps and the walls are a bit thin so you may hear your neighbors. If you have the heat or A/C on, you probably won’t notice too much noise. Also, FYI, if you want to sleep in, make sure to put the “Shhh” sign on your doorknob or the cleaning staff may wake you at 8:30am.
Breakfast is served daily from 7am-10am and was adequate for our needs but is not low-carb/gluten-free friendly so plan accordingly for your dietary needs. Daily breakfast included: hard-boiled eggs, oranges, an assortment of tasty NY-style bagels, some croissants and/or muffins/pastries, white bread, assorted single-serve cereals, oatmeal (assorted packets), coffee and hot water for tea or hot chocolate, orange juice, water and milk. Cream cheese, butter, jam and peanut butter are also available in single serve packets.
Every afternoon, Hotel del Sol offers freshly baked cookies with coffee/tea and milk near the check-in desk. It is a nice touch and the cookies (chocolate chip and macadamia white chocolate chip) are delicious!
Michael, Rick, and Andrew (driver) were exceptionally helpful during our 7-night stay at Hotel del Sol. Going out of their way to provide advice on local restaurants and attractions and even getting me a hot cup of tea after they had put the complimentary tea/coffee away for the night.
For those traveling with children, you may want to check out the DVD selection near the front desk. It’s not a very large variety of options but there are several kid-friendly videos to borrow to watch in your room.
Overall, Hotel del Sol’s customer service, location and amenities make it a great value! We will be back!
- Official Description (provided by the hotel):
- Designed to celebrate California's lively culture, the Hotel Del Sol is a cheerful explosion of the West Coast spirit. Once a 50s-style motor lodge, it has been newly transformed to offer the stylings and personalized service of a boutique hotel. The spacious guestrooms evoke the bright and airy interior of a California beach house. Relaxing hammocks, a sparkling pool and towering palm trees in the courtyard is a colorful feast for the eyes. ... more less
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- Also Known As:
- Del Sol Hotel
- Del Sol San Francisco
- Hotel Del Sol San Francisco