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“A Small Stay In Heaven”

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Omni San Francisco Hotel
Ranked #3 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Boise
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A Small Stay In Heaven”
Reviewed 23 April 2012

After a few hundred stays in hotels you become numb to most. Rarely you find an old fashion guest house that treats you like a king with impeccable service and amenities fit for a king. The Omni is one of those places. You will also get one of the best cups of coffee in San Francisco.
This is a place you book your boss in before he makes the decision on who gets that empty vice presidency.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Treelines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,240 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (645)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Downey, California, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 April 2012

Wonerful trip with my family and could not belive the value we received.. Excelent location and the nicest staff ever! Will stay here again!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Kimberly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallingford, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 April 2012

Recently stayed with husband for 4 night break in SFO. Booked Omni based on other trip advisor reviews and we were not disapointed. Great customer service on check in. One of the first checks they made was if we wanted to visit Alcatraz, explaining that the trips are booked up heavily in advance and suggesting they made a booking immediately for us to ensure we didn't miss out.
We booked a signature room and found this to be a really good size with an extremely comfortable bed. The walls must be thick as for once we didn't hear any other guest noise which was impressive considering our room was immediately across from the lifts.
Only improvements I would suggest to Omni is better bathroom products, fluffier towels and complimentary water on arrival.
In terms of location, it's a short walk to the Ferry building (great spot for lunch) and its a 25 minute walk to Coit tower taking in China Town and Little Italy. The tram runs directly outside the Omni although it's only 15 min walk to Union Square.
Top tip: have good walking shoes as it's so easy to explore a lot of SFO on foot from the Omni.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Tilley72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 April 2012

A great hotel, full of charm. The beds are so comfy with soft pillows and soft lighting.
The bathrooms are spacious and clean, this is one of the most comfortable hotels I have stayed in on trips to the USA.

Staff are curteous and polite and always willing to go the extra mile to help you.

Room Tip: High floor gives you the better view, although I would be happy in any.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Hopo14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
india
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2012

this was the first stop on our honeymoon. had an amazing experience. staff is extremely friendly. room's are pretty. the have a character of there own n r not like typical "hotel rooms". we were given free champagne as it was our HONEYMOON..:):):)

Room Tip: as the hotel is undergoing renovation. ask them to book a renovated room.
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  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank gotraveler86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 April 2012

Just had a wonderful stay at the Omni with my family, consisting of a baby and a toddler. I cannot rave on enough about the staff that work there, from the doormen, the bellboys, front desk, conceirge and even the housekeeping. They were all were incredible, interacting with my children and making them feel welcome. They even provided milk and cookies every night for the kids, which was a very nice touch. The concierge also managed to get us a very last minute booking to a popular restaurant, which was fantastic. Location was good, although not quite in Union square (about a 10 min walk) but close to chinatown and great places for quick takeaways and food. The rooms were good, spacious and clean. And as most have already indicated, sign up to be a member of their frequent travellers program and get free wifi! Would definitely stay there again if we return to San Francisco.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kazzzac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 April 2012

Just a quick overnight stay. Long enough, however, for any glaring deficiencies to stand out and not be overcome by other, more favorable attributes. Frankly, there was absolutely no deficiencies to overcome. This hotel is was excellent top to bottom. Check in was supremely efficient; as if they had been waiting for me to show up for some time. The room is the standard layout, which is not a criticism, just a comment to provide some bearings. The room, a queen bed, was a comfortable size. It was beautifully appointed and supremely clean. Proof that luxury can be done right without the need to garish opulence. Staff members were excellent. Obviously, Omni’s training of their staff is top notch and their expectations of service are nothing but first class. Other guests in the party were greeted by name and they also had stayed only one night—amazing. This is one of the few hotels that I was truly disappointed to leave without the opportunity to experience more—a rarity even in some of my favorite hotels. Omni should be commended for its operations and very proud of their staff. I highly recommend this hotel to anyone desiring to stay in the central San Francisco.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PhoenixBikeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Region: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Business Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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