The previous weekend to staying at the Intercontinental San Francisco, I stayed at the sister hotel in SF, the Mark Hopkins on Nob Hill. This kind of spoilt me and made it hard for anything else to follow.
The location for a start, it was two blocks away from Market Street, so made it convenient for shopping, eating, public transport.
The hotel was uber modern, room likewise, with big screen HDTV and Keurig coffee maker (albeit faulty), wouldnt make coffee, just hot water for tea, so tea it was.
The view from my corner room was stunning.. 180 degreee city views, with floor to ceiling windows, again, stunning...
As I look like a remnant from a 70's rock band, I got treated like I shouldnt have been there, staff looked sideways, didnt know whether to speak. Unlike the Mark Hopkins up the road where you are treated like a star.
Lots of stuffy people around, black suits, curly wire ear pieces, looking important, with no interaction. Same with the doormen, a bit indifferent, sometimes you get a greeting, sometimes not, most of the time you have to open the door yourself.
A real noisy afterwork bar at the end of the lobby.
A real big one was you couldnt sleep in after 8am, because the housemaid servicing the rooms around you were in and out of the rooms letting the doors slam closed onto the extended dead bolt bar, to prevent the door shutting, so it was a constant, bang... bang... bang... In the end I just got up.
Same for putting your "do not disturb" on, the staff would still knock on the door, or ring you up, so no getting an afternoon napp.
The checking in/checking out process was uneventful, staff almost mechanical. Dont get me wrong, they werent rude, they were efficient, did their job well, just not particularly welcoming.
Im a Platinum Ambassador member with this chain and see lots of hotels in the Intercontinental group, this is a great hotel, let down by the lack of that personal warm experience, like you get up the road at the Intercontinental Mark Hopkins.
- Official Description (provided by the hotel):
- InterContinental San Francisco is the Bay Area s newest upscale hotel destination. The 32-story glass tower sparkles high above the city, standing sentry over the South of Market (SoMa) area. The smoke-free hotel is convenient to everything, including the Moscone Convention Center, Union Square, Chinatown and the Powell Street Cable Car Turnaround. ... more less
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- Also Known As:
- Intercontinental San Francisco Hotel San Francisco
- San Francisco Intercontinental