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1,597
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All reviewsfloor to ceiling windowsmoscone centerhoward streetluce restaurantthe club loungeunion squarecorner roomsouth of marketmodern hotelmark hopkinsmini barconcierge staffhigh floorattending a conferencejunior suitean upgradefew blocks
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Reviewed January 27, 2018 via mobile

If you aren’t attending a conference this location is far from everything except the freeway. Stayed on club level and it was meh. The club room was good but they need to mix up the food and patrol it better for dishes.

Stayed: April 2017, travelled on business
1  Thank francisv101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded January 31, 2018

Hello Francis V,

Thank you so much for staying with us. We appreciate your feedback and are truly sorry that we were not able to meet your expectations in regards to location. Please contact me directly as I would love to speak with you more, my direct e-mail is lauren.mcgrath@ihg.com.

We look forward to hearing from you soon,
Lauren

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Reviewed January 27, 2018 via mobile

Modern and very clean hotel right next to conference centre. It is downtown so there are is a lot of down town activity around but the shops are close and short tram around to fisherman’s ward. The hotel rooms are generous and very well furnished. The breakfast is great and staff were all polite and attentive. Second time here and just as impressed

Stayed: January 2018, travelled on business
Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded January 28, 2018

Hello Tim P,

Thank you very much for taking the time to review the InterContinental San Francisco. It was a pleasure to have you with us during your travels to the Bay Area and we are so pleased that you enjoyed your stay with us. We hope to host you again in the future.
Thank you again for your rating, I will be sure to share your gracious comments with the staff.

Kindest Regards,
Lauren

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Reviewed January 25, 2018 via mobile

Stayed here for a family holiday in the fag end of December. Location is fairly central and close to Market Street that has good connectivity. Checkin was smooth, however no help with baggage was offered. Rooms are a tad small but clean and fresh.

In room dining is not available but a restaurant is available. The hotel is also close to several small cafes and restaurants as well as walkable to a Whole Foods store.

The concierge is super helpful and helped us get specific information on bus tours, bay cruise and alcatraz. Overall, recommended for families.

Stayed: January 2018, travelled with family
Thank Kiran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded January 28, 2018

Hello Kiran K,

Thank you so much for taking your time to leave us a review. We appreciate your feedback and are pleased to hear you had a good stay. I apologize for the inconveniences with your stay. I also apologize for any miscommunication, we do offer in-room dining 24 hours. While I know your overall stay was satisfactory, I would still like the opportunity to speak with you and make sure your next stay with us exceeds your expectations. Please reach out to me directly at lauren.mcgrath@ihg.com.

We look forward to speaking with you soon.

Kindest Regards,
Lauren

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Reviewed January 23, 2018

Nice place to stay, comfortable beds, clean rooms but at the price, it should be. Beautiful lobby, excellent restaurant, friendly bar. We'd probably stay there again.

Location is so-so. Some distance to waterfront attractions. Surrounding area is a little worn but the Chieftain Irish pub just across 5th Street is a good place to hang out.

Room Tip: The building is 2 miles tall. Any of the upper room have and excellent view.
  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded January 28, 2018

Hello Mike F,

Thank you very much for taking the time to review the InterContinental San Francisco. It was a pleasure to have you with us for your travels and we are so pleased that you enjoyed your stay with us. We hope to host you again in the future.
Thank you again for your rating, I will be sure to share your comments with the staff.

Kindest Regards,
Lauren

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Reviewed January 22, 2018

My first visit was a total joy. I loved the balcony overlooking the Bay and we could hear the Ocean all night. Wonderfu. The room service was prompt and welcoming . Staff in the bar and concierge made us feel very much at home, no mean feat for such a large 'corporate' hotel. Had a great night's sleep . Access to local pool was a bonus. Fabulous location for parking and visiting nearby places. I would return happily and urge you to give this one a try.

Room Tip: Pay for a view if you can.
  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank MarinaandStuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren M, Manager at InterContinental San Francisco, responded to this reviewResponded January 28, 2018

Thank you Marina and Stuart for choosing the InterContinental San Francisco for your travels to the Bay Area. We appreciate your excellent rating. It sounds like you had an amazing stay from start to finish. As a hotel we greatly appreciate your recommendation and we eagerly await your return.

Kindest Regards,
Lauren

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