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All reviews fisherman's wharf pescatore restaurant tuscan inn great location onsite restaurant per night would definitely stay here again each morning lobby bar the hotel offers walking distance lovely room ghirardelli square clean hotel comfortable beds wonderful hotel would highly recommend this hotel
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Reviewed November 1, 2017

This hotel is quite nice; however, some attention is required for better customer service. It would be nice if there were a sheet indicating facts about the hotel and services provided. Beware, parking is USD 58.00 per night- park across the road at the North Point Shopping Center for USD 36.00. Good location if visiting the warf. Rooms are on the small side but nicely renovated-do not get room 405 as it is in front of the elevator and the bell dings all night. Also, room faces Mason and loud trucks go down the street all night. Very clean and modern.

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank David E B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded November 7, 2017

Hey Traveler,

Thank you for your review, we appreciate all feedback from our guests. I am sorry to hear that you found your room noisy and that you didn't have all of the information needed for a 5 star stay! A fact sheet is a great idea and something we will look to implementing. Thank you again for staying and for providing feedback.

Cheers,
Nikki Carlson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 31, 2017

Service with a smile! Some establishments make excuses or argue why something negative has happened or why they can't provide you with what you need . Our requests we're not great, we just needed a couple more wash cloths and a late check! Zoe complied immediately, cheerfully. We felt their happy positive attitude the moment we walked in! So refreshing, and made our stay more even more enjoyable. My only concern was the $58 a day parking but... we were in San Francisco near Fisherman's wharf!
I recommend a taxi to destinations and not Uber. We found that Taxi drivers in SF work much harder to puck you up and get you to the door of your location, and are much friendlier and cleaner, and only $1-2 dollars more. It's a great city and Hotel Zoe is awesome!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded November 7, 2017

Hey Vicki-

Thank you for the wonderful 5 star review! It's great to read that you had a wonderful stay with us and that our staff took such great care of you. I may be biased but I think they are amazing too. Next time we sure to check out Pescatore our restaurant or Bar Zoe our new lobby Bar, the Zoe cocktail is my favorite and you will be sure to find the same great service in both places.

Cheers!
Nikki Carlson
General Manager

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Reviewed October 31, 2017

Hotel Zoe was modern, yet inviting. We loved the outdoor courtyard with modern fireplaces and couches. Rooms were updated with cool lighting, beautiful design, and great linens. Close walk to Fisherman’s Wharf, sea lions, and restaurants and tourism.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Alanalovinglife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded November 7, 2017

Hey Traveler,

Thank you for the great 5 star review! It's great to read that you enjoyed our design. The outdoor courtyard space is one of my favorite spaces in the hotel it's great to read you were able to unwind by the fire. Please come back and see us again soon!

Cheers,
Nikki Carlson
General Manager

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Reviewed October 29, 2017

Great Stay! We would definitely stay here again if the opportunity presented itself. Rooms were compact but didn’t feel like it at all. Very close to Fisherman’s Wharf and plenty of dining and shops to choose from.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Loveablenova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded October 30, 2017

Hey Loveablenova,

Thank you for the review! It's great to read you had a great stay! We look forward to being your hotel of choice next time you are in San Francisco.

Cheers,
Nikki Carlson
General Manager

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Reviewed October 29, 2017 via mobile

This was by far the best hotel we stayed at during our last trip. Rooms were very modern & look like they've been refurbished recently. Lighting was great & lots of mirrors around. The bed & pillows were so comfortable it was like they were hugging you.
The lamps all had USB ports in them which made for easy charging of phones.

Hotel is in a really great location, Fishermans Wharf is right on the doorstep as is transport to get anywhere else around the city you may want to go.

BE WARNED though that the rooms have a lot of outside noise, cars / trucks / busses / street cleaning etc. Sounds like you're outside not curled up in your super comfy bed.

Overall a fantastic hotel in a great location and we absolutely loved our stay.

Stayed: October 2017, travelled as a couple
1  Thank Jaimie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ncarls0n, General Manager at Hotel Zoe Fisherman's Wharf, responded to this reviewResponded October 30, 2017

Hey Traveler,

Thank you for taking time to share your feedback, we love hearing from our guests! It sounds like the room accommodations and the location were perfect for your stay. We look forward to having you back next time you are in San Francisco, and if you didn't get a chance to this stay be sure to stop by Bar Zoe to enjoy a craft cocktail, our favorite is the Zoe!

Cheers,
Nikki Carlson
General Manager

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