We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,119)
Filter reviews
1,119 results
Traveller rating
531
355
118
56
59
Traveller type
Time of year
LanguageAll languages
More languages
531
355
118
56
59
Show reviews that mention
All reviewsdirty habithotel palomargreat locationmarket streetunion squaremoscone centerfifth flooraround the cornerfront desk staffcentral locationspacious roomthe hotel is cleanloved this hotelenjoyed my stayvalet parkingcable carbart station
Filter
Updating list...
205 - 210 of 1,119 reviews
Reviewed April 3, 2018

Beautiful property in the heart of San Francisco... with a wonderful service accompanying it! Staff at Reception was super speedy and friendly. Even the Valet Parking was super friendly. Loved the design details all over the hotel, it makes it a wonderful stay. Fully recommended for families, couples and business travelers.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank RogelioC42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler G, General Manager at Hotel Zelos San Francisco, responded to this reviewResponded April 4, 2018

Hi there,
Thank you for taking the time to leave a 5-star rating! We train our staff to be accommodating in a friendly and efficient manner, so we're thrilled to see this reflected in your comments. Your kind words and recommendation mean a lot to us and we hope to see you again whenever you're looking for a wonderful place to stay in San Franciso.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

I would stay again at this centrally located hotel. Came with my wife for the weekend. Very large rooms, excellent service and staff. Note - overnight parking is $55/night, but that is the going rate in the city.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Thupaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler G, General Manager at Hotel Zelos San Francisco, responded to this reviewResponded April 4, 2018

Hello there,
Thank you for leaving us a 5-star review after your stay with Hotel Zelos! We're happy to hear that you enjoyed your large room and excellent customer service from our staff during your visit. We look forward to having you book with us again the next time you and your wife are in the city -- take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

I've stayed at this hotel on multiple occasions. Staff is friendly and exceptional. Location is very convenient. Will stay here again when back in town. Curtains in my room were damaged and in need of replacing. Free WiFi was slow at 2Mbps.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paul49G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler G, General Manager at Hotel Zelos San Francisco, responded to this reviewResponded April 4, 2018

Hey there,
Thanks for the 4-star rating! It's truly rewarding to hear that we've been consistently able to give you friendly and exceptional customer service during the multiple occasions you've stayed with us. We value our loyal customers and can't wait to have you stay with us again the next time you're in town. All the best to you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Good location in shopping district, ideal to discover SF. Trendy bar on 5th floor. We were surprised by the amount of taxes upon checkout, but that is probably out of their control. Only downside was the noisy fridge in the room

Stayed: April 2018, travelled with family
1  Thank Katleen1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler G, General Manager at Hotel Zelos San Francisco, responded to this reviewResponded April 4, 2018

Thank you for taking the time to leave us a 4-star review! Our prime location does make it an ideal spot to shop in the district along with discovering all that San Francisco has to offer, so we're happy to see you were able to partake in doing so. Unfortunately, the taxes upon checkout are out of our control, but we thank you for understanding. We're happy you chose to book with Hotel Zelos and look forward to your next stay with us. All the best!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

Spendid hotel in the heart of Market street shopping! Respite in middle of Market st shopping. This hotel is perfect for relaxation and retail therapy. Be sure to enjoy the classic drinks served at the Dirty Habit!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TAI4U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler G, General Manager at Hotel Zelos San Francisco, responded to this reviewResponded April 4, 2018

Hello there,
Thanks for the 5-star review! We're happy to hear that our hotel is perfect for you when looking for relaxation and retail therapy! Your comments and recommendation mean a lot to us and we hope to see you in again whenever you're in need for a day of shopping and leisure. Take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews