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Reviews (6,656)
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3,063
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Reviewed 4 weeks ago

The location of the hotel was perfect for walking anywhere in the city. The staff was very professional and helpful - we were able to check in 2 hours early and check out an hour late without incurring additional charges, and they had great suggestions for our late dinner (10 pm!). The valet parking is pricey. The View (the lounge on the 39th floor) does have a great view and they mix a super drink, but it was VERY crowded when we were there and it is quite expensive. Rooms were well appointed and comfortable (we would have liked a microwave too).

Room Tip: We were on the 21st floor and it was very quiet.
  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank nmrchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Stayed at the Marriott Marquis for 6 nights in May 2018. Check in was quite prolonged and difficult as I was not prepared to accept a room on a floor that was due to have all of its water cut off from 9AM to 5PM the following day. After a 11 hour flight from the UK we wanted a relaxing first day. It did seem to take the receptionist an age behind the scenes to find us a different room. However once this was sorted I can't fault this hotel. All the staff were very helpful and the Exec Lounge was very good, especially for breakfast. Evening choice was limited but fine. The location of the Marriott Marquis is spot on being easily reachable from the BART and is an easy walk to most of downtown SF. Highly recommended but minus 1 star for assuming that a room that would have no water the following day would be acceptable to travellers who had just arrived.

Room Tip: High floors are the best.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Pilgrimlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We arrived before check in opened due to our flight times. We spoke to Drew at reception who was able to take some our details to contact us if a room became available for early check in. Half an hour later we had a phone call allowing us to come back and get room keys which was much appreciated. Drew also was able to help us by allowing us to use the gym facilities to get changed in before our room was available. He is a real credit to the hotel and couldn't do enough for us to make us feel welcome.

The hotel itself is spotlessly clean & we had a really nice stay. The option to order food to our room using the tablet computer supplied was great after a long day exploring the city. It is centrally located & close to union square.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank O8841RQHa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great hotel, used quite a lot for conference venue, but really central - ten minute walk from Union Square and handy for most transport routes. There is a fresh water system which means cool filtered water is available - refill your water bottle rather than use single use plastic bottles. Friendly and very helpful concierge and door staff. Quite corporate in style but great location - we had a view of the SF MOMA from our room.

Stayed: June 2018
1  Thank shonamcfarlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at San Francisco Marriott Marquis, responded to this reviewResponded 4 weeks ago

Dear shonamcfarlane,

Thank you for choosing the San Francisco Marriott Marquis. We are glad to know you had a pleasant stay with us and loved our convenient location, friendly staff, and great accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon.

Chris S.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We were looking to getaway for a quick overnight to SF. We stayed at the Marquis Marriott. The hotel was very nice and clean. We paid for the city view room, i would probably save the money on that. All you really see are roof tops. Not worth the extra money. The hotel is centrally located, there are restaurants, stores and even a movie theater across the street. It is pretty expensive but nice. I’d probably stay again.

Stayed: June 2018, travelled with family
1  Thank Sherry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at San Francisco Marriott Marquis, responded to this reviewResponded 4 weeks ago

Dear Sherry L,

Thank you for taking the time to share your review of the San Francisco Marriott Marquis. We are happy to know you had a good stay with us and liked our convenient location and clean accommodations. We appreciate your business and look forward to welcoming you back again soon.

Chris S.
Manager

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