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Reviews (2,740)
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1,435
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All reviewstop floortime shareunion squaretv in the mirrorgreat locationmini kitchenclub roomstreet noisepost streetcoffee makersofa bedroom was spaciouscable carturn down servicepublic transportationsitting areacentral location
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1,216 - 1,221 of 2,740 reviews
Reviewed February 19, 2012

We did not have any special deal, but simply reserved a room on the hotel website. It was not as expensive as I thought it would be for downtown San Francisco and I was pleasantly surprised by the care and attention shown by the entire staff from front desk, to bellman, to housekeeping, and especially the concierge on the Club Level upstairs. Be forewarned that this is part of the Shell Vacations group and we received a phone call at home before we left about sitting in on a sales pitch when we stayed at the hotel. We politely declined. We received the same invitation from the concierge in the lobby when we checked in, but again there was no pressure and we went about our visit with no further contact about this. Also, the hotel is currently renovating some of the rooms. We stayed in one of the un-renovated rooms and could have moved to one that was already done, but we were happy with what we had,so we stayed put. A good experience and I would stay there again.

Room Tip: Some rooms have been recently renovated.
  • Stayed: February 2012, travelled as a couple
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4  Thank Seventyfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 14, 2012

My husband and I are frequent travellers and always select our hotels with great care. We picked the Donatello, because of the great price (booking.com) and location. We actually stayed in a Club Donatello room. Club Donatello was listed as a separate hotel and the rooms were much cheaper than the rooms listed for the Donatello hotel itself but these are just a number of rooms within the hotel. The room itself was extremely spacious, spotless, with numerous mirrors and a large bathroom. It is really close to the main shopping area and yet wasn't noisy at all.

Room Tip: Club Donatello room
  • Stayed: August 2011, travelled as a couple
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7  Thank Valerie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 14, 2012

It's a great place, well-priced place to stay. Room is large by SF standards and well-appointed. Convenient location. I highly recommend it.

Room Tip: rooms away from Post Street are quieter.
  • Stayed: February 2012, travelled on business
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2  Thank R L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 13, 2012

a block from union square. Clean, nicely decorated room, with great roof garden for having a coffee or tea in the afternoon. I highly recommend it - will definitely repeat it as our San Fransisco hotel.

Room Tip: Ask for the higher floors , to avoid street noise
  • Stayed: February 2012, travelled on business
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1  Thank nancy54058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 11, 2012

A great place to stay. Our King room was spacious and clean. The staff was always helpful. It is close to Union Square and the cable car line as well as other transit options. Rates were very reasonable and provided great value. There are many options for breakfast, lunch and dinner very close by. We will be back for sure!

Room Tip: Higher floors have less street noise
  • Stayed: February 2012, travelled as a couple
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2  Thank gmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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