We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Our accommodations at the Donatello were spacious, clean, friendly and so close to all that S.F. has to offer.”
Review of The Donatello

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Donatello
Ranked #40 of 231 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Reviewed 3 September 2010

The hotel is close to Union Square and an easy walk to shopping, good restaurants and many other attractions in San Francisco.
We enjoyed our visit and intend to go back next year.

  • Stayed: August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sparkle89511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (2,679)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,612 - 1,618 of 2,679 reviews

Reviewed 31 August 2010

Great hotel, perfect location; close to Union Square. No complaints

  • Stayed: August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travel_bunnikin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2010

Excellent stayed at Donatello for 3 days. Pleased and satisfied. Great location -- close to Union Square/Powell Station/Cable Car/Tourist Info Center/Car rentals. Just a block away, there is a garage for many of the popular car rental companies (Hertz/National/Alamo/Dollar/Thrifty) (320 O'Farrell Street). First day, warmly welcomed by the Staffs and got helped on setting the sofa bed. Great customer services. Chocolates were given every day. Complementary WiFi: first day was weak, yet it was fair for the last two days of the stay. (If you do not bring your own computer/smart phone with you, there is a computer room with printer at the lobby.) Complementary Coffee/Tea/Chocolates are offered at the Club House which closed at 10:30 p.m. It was freezing cold (windy) last week, felt great to have a nice hot drink after a day out. Safely stored our luggages after checking out. Great arrangement on the shuttle to the airport - $13/person. Alternatively, one can take BART (Powell Station) to the airport for $8.10/person.

Pro: Great Staff/Great Customer Services
Clean
Large room
Powerful Shower
Many power outlets
Great Location

Con: Pillow too soft

Many THANKS, Mark, Jesus and all the Staffs at Donatello!!

  • Stayed: August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wasabi7666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2010

I spent 5 nights at The Donatello in S.F. with my wife and my daughter (from Aug 9 to 14, 2010). The rooms are very clean and spacious, but what I have more appreciated is the extreme kindness and helpfulness of all the staff.
I will reccomend this hotel to all my friend who intend to visit San Francisco.

  • Stayed: August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paolo61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2010

My wife and I spent a week at the Donatello using Shell Vacation Club Points. The staff was very nice and helpful. The room was large and bright with large windows (overlooking the backs of buildings). The small refrigerator and microwave helped with breakfasts and a lunch or two. The parking was convenient if expensive and the attendents helpful. We also enjoyed the Zingari Italian restaurant and lounge - good urban vibe and live music and a small area to dance.

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tuxedo6260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2010

Good hotel in a good position, very next to Union Square.
We practically visisted the city by feet and the hotel position helped us very much.
The hotel doesn't have breakfast included but there is a Starbucks very next to it.
The room was clean and quite big.

  • Stayed: July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ElisaLeone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2010

This little hotel near Union Square is a gem! The service was impeccable and the room was comfortable, clean and tasteful. I usually don't sleep well in a hotel because the bedding and pillows are usually not comfortable, but here, it felt like home! They actually have a turn-down service, which seems to be scarce these days. The location was perfect, near a lot of restaurants and Union Square. The parking was pricey at $30, but that's San Francisco.

  • Stayed: August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank eileenandjerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
Warwick San Francisco
Warwick San Francisco
#37 of 231 in San Francisco
627 reviews
Union Square
Chancellor Hotel on Union Square
Chancellor Hotel on Union Square
#18 of 231 in San Francisco
5,396 reviews
Union Square
The Inn at Union Square - A Greystone Hotel
Show Prices
Show Prices
Show Prices
Union Square
Handlery Union Square Hotel
Handlery Union Square Hotel
#74 of 231 in San Francisco
4,133 reviews
Financial District
Club Quarters Hotel in San Francisco
Union Square
Hotel Nikko San Francisco
Hotel Nikko San Francisco
#32 of 231 in San Francisco
3,807 reviews
Show Prices
Show Prices
Show Prices

Been to The Donatello? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Donatello

Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#15 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#30 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Price Range: $240 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, TripOnline SA, Priceline, getaroom.com, HotelQuickly and Cancelon so you can book your The Donatello reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing