We stayed at the Homewood Suites in Moab for three nights during a memorable early Fall 2018 road trip to the U.S. Southwest. This suite hotel is ideally located in the center of Moab within walking distance of many restaurants; just a few miles to the entrance to spectacular Arches National Park; and not far from the Island in the Sky section of Canyonlands National Park and the adjacent Dead Horse Point State Park. The accommodations were spacious, the front desk staff was helpful and parking was ample. The complimentary breakfasts were adequate. The only problem that we encountered (road noise the first night when we were in a front-facing room) was swiftly addressed by the staff which arranged a quieter room in the rear of the hotel for our second and third nights. Overall, we were pleased to have selected this hotel for our stay in Moab

This is a well situated hotel in Moab with excellent room facilities which include a well equipped kitchenette, large fridge and dishwasher. Two large double beds. There is also good off street parking with some under cover.
Having said that, there are a couple of things one needs to be aware of. There is no bar facility (Utah?). So when they say they have a “Happy Hour “ it doesn’t include alcohol and only snacks . The other somewhat strange thing is that an average breakfast is served with flimsy plastic cutlery and paper cups and plates. Why this is done is hard to fathom as they would wash just a couple of glasses in the room dishwasher- seems very wasteful

This is a lovely hotel with beautiful rooms, a terrific large shower and a kitchenette that has a full-sized refrigerator. Unfortunately, consistently horrendous housekeeping marred our stay. We stayed for five nights and the floors were never vacuumed—the same lint and sand remained the entire time. I had to clean long hairs from the shower and bathroom floor each day. Coffee packets were never replaced after we used them the first day. When we asked a housekeeper in the hall we were told they didn’t have any coffee on their cart but would bring us some. The person never brought the coffee. We returned one evening after hiking all day to find the beds made but no towels in the room. We had to track down a housekeeper to get the towels we needed to take a shower. The next day we were only given one washcloth instead of three and no replacement shampoo. When saying, “Excuse me,” to a housekeeper out in the hall the panicked reply was, “I can’t help you. I have 17 more rooms to do.” When I said I just needed two more washcloths, I was told that they had no clean ones on the cart because the person in the laundry went home early that day. Let me be clear about my complaint. I blame management for this issue, not the housekeepers. Several times after returning to our room around 4 p.m., we saw a manager and head of housekeeping quizzing housekeepers in the hall as to how many rooms she or he had left to do. It was clear to me that the hotel did not have nearly the staff required to clean the number of rooms in the hotel causing the workers insufficient time to do a thorough job. When I went down to get washcloths from the front desk the manager got me the washcloths right away and then cheerily said that they had been “ slammed that day.” The thing is, they were slammed every day we were there and that’s an indication of a real problem that management needs to address. This is not a cheap hotel and I expect basic services and a clean room in return for what I pay. I don’t think that is too much to ask.