Hotel Indigo sticks out like a sore thumb in downtown Asheville, which is full of low-rises and older architecture. This hotel is a high-rise full of glass and steel with great views of the mountains in the area.
After having been on our road trip for a while and staying at budget-conscious places, we decided to spend a little more to stay at this hotel and we're pretty glad we did.
We got a king room with a view on the 7th floor, and the room is probably bigger than most apartments in New York. The design sensibility is modern and funky, reminiscent of the hipper style that HGTV programs like Color Splash evangelizes -- cerulean walls, lime green curtains, dark laminated floors and huge showers. The bed was comfortable and piled high with pillows, always a huge plus.
The bathroom was similarly contemporary with muted green tiles and lovely mosaic tiles in the shower, although I had a few grouses in this area -- the sink was too small, which was strange as there was plenty of counter space available. The quality of the toilet paper was totally crappy for a hotel of these standards (hard yet shredded too easily). Okay, I know it's just toilet paper and I'm nit-picking but when you use Aveda bath products and Green Mountain coffee, shouldn't the toilet paper be of similarly high quality?
The furniture is retro-funky and looked good but I don't think the quality is first rate, as the console and writing desk, though they looked aesthetically pleasing, were rickety. Maybe they cut corners on the quality of the furniture as they change them in a few short years. At least the bed's good.
Wifi was available for free and quick, so that's another plus. Service-wise, the staff were efficient and polite but a little distant, which isn't a problem for me as I prefer not having to share my life story with total strangers. Parking is also free, which is great as we could walk around without having to pay for parking downtown.
There is a one-time $50 fee for dogs in the room and there isn't much green areas around the hotel for the dog. But I think our pooch was fine with it with all the downtown walking he could do so it wasn't too much of a problem.