I wish I had seen the negative reviews before we booked a stay here prior to our trip to the Biltmore! DISGUSTING! Stains on furniture and floors. Mold in the bathroom and a hole in the wall by the sink. The headboard literally fell off the wall when I was checking for bedbegs (which I am surprised I didn't find...) Breakfast was BAD as the cold items weren't cold, including the milk. I asked the gal behind the bar area to bring some cold milk out, and she said they were all warm as the fridge was "turned down". Guess that would have been their cost-saving maneuver. Luckily my small children didn't get sick from it. No wonder the Ramada website only has an "artist rendition" photo of the interior atrium!
We wanted a hotel with an indoor pool as we were traveling with our kids from quite a distance away, and knew they would need the exercise. I was terribly disappointed. The hotel appears to have been an old Holidome from the early 80's, and doesn't appear to have been renovated much since then. The bedding appeared to be newer, and the pillows might have been brand new. They were so fat the kids couldn't even use them. The bathroom had some remodeling, but not sufficient to cover the problems. The hot tub was sectioned off as if it was being fixed or re-done, but the hotel fron desk gal told another patron when he complained that it hasn't worked "for years". No toilet paper in the bathroom by the pool. Sauna not working. The hotel pool had very few chairs, which were all taken when I took my kids down, so I basically had to stand holding their clothes and towels and watch them swim. We will never go back or recommend it to anyone!
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- Also Known As:
- Ramada Biltmore West Hotel Asheville
- Ramada Hotel Biltmore West
- Ramada Hotel Asheville
- Asheville Ramada