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Reviews (7,341)
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4,774
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149
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Reviewed April 4, 2018

Perfect hotel in great location with gorgeous views!! Fireplaces are so nice and lobby is comforting and relaxing. Hotel staff is extremely nice and helpful and always there to provide assistance. We have stayed here once for our anniversary and another with family Can’t day enough good things about this hotel!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with Omni Hotels & Resorts
Thank Chandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018 via mobile

This is definitely not a four star caliber hotel. The view and location is lovely but the property is awkward and claustrophobic. Our room in The Vanderbilt wing was decent but nothing special. The lobby and furniture is tired and needs remodeling. The hotel is very crowded with conferences which is not a plus for a relaxing family time. The staff is very unaccomodating and they are way understaffed given volume of guests and "4-star" claim. I really found our experience overpriced and lacking the charm it exuded in the online pictures. The Spa day passes were sold out so alas, I was unable to experience the pools. Fitness pavilion is outdated and dumpy. Edison restaurant overcrowded and average.

Stayed: April 2018, travelled with family
1  Thank Bridget P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OGPI, Manager at The Omni Grove Park Inn, responded to this reviewResponded April 5, 2018

Thank you for offering your observations. Holidays, including the days surrounding Easter, are one of our busiest times of the year, and we apologize that this impacted your stay. We have taken note of your feedback and have shared it with the corresponding department leaders. We look forward to welcoming you back during a less busy season.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018

My husband and I have traveled to Asheville on several occasions but this was the first time we stayed at GPI.I loved everything about it and didn't really want to leave the Inn because it was so enjoyable. Our bedroom was cozy and comfortable, sitting in front of the fireplaces having a drink in rocking chairs was very relaxing after a full day of shopping. The staff is friendly and accommodating. We used Uber when going into town for dinner to make life easier. The next time we go I want to take advantage of the spa and there will be a next time. It's a nice treat to go back in time.

Room Tip: I would ask for a room with a view and a room with character
  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
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Thank Brightrubies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Starting from our arrival to our departure we found The Omni Grove Park Inn an excellent retreat. The valuable staff make your stay here beyond most pleasant. The weather was awful yet their attitude and gracious spirit were wonderfully welcoming. The live music, the sports bar and the incredible large hall made our stay extra special.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank donnacO7900LP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Beautiful hotel and scenery. The Spa is fantastic! Everyone was very professional and very nice and welcoming. The room was large, bathroom was large and very nice as well! Staff is outstanding. Have never been treated better anywhere we have traveled.You cannot go wrong coming here.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank kathrynlassiterp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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