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AC
New York City, New York

Weekend trip

4.0 of 5 bubblesReviewed Mar 25, 2024
Perfect location for the city. Great spot for a couple or family to stay at visiting Boston.my only negative of the hotel was the outdated shower and the bed was quite firm not comfortable for me. Overall a great stay for the weekend.
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this review
Responded Mar 29, 2024
Thank you Amber for your feedback. We are glad to hear that you enjoyed your stay with us. We have passed your comments to the team regarding the shower and the bed and will ensure to improve. Thank you again for staying with us , we hope to welcome you back again soon !
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (6,068)
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Traveller rating
2,937
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196
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171 - 176 of 6,067 reviews
Reviewed March 25, 2024

I can recommend the Hyatt Regency 100%. The hotel was incredibly comfortable and clean, but it was the staff that really shone. They were all excellent and couldn't have been more helpful. Really good value as well!

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Simon K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded March 29, 2024

Thank you Simon for your feedback. We are really glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2024

Beautiful, well-kept hotel in the center of downtown. Walking distance to Chinatown and many attractions, and easy access to public transportation. Restaurant and bar are wonderful, and the staff goes out of their way to make sure your experience is as memorable as it can possibly be. The beds and pillows could be a little more plush, in keeping with the upscale nature of this hotel, but we didn't feel that detracted from the overall experience.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank dean845
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded March 25, 2024

Thank you Dean for your feedback ! We are really glad to hear that you enjoyed your stay with us and had a wonderful time visiting Boston from our location ! We look forward to welcome you back again soon !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2024

I recently stayed at Hyatt Regency Boston to visit family. Didn’t realize at the time that it was St. Patrick’s weekend. While I didn’t partake in the festivities, the hotel was convenient to everything! I walked everywhere and the location was perfect! Even though I’m only World of Hyatt Explorist, the check in clerk gave me free breakfast at the buffet since it was my first visit to the city. I will definitely stay again next time I’m in Boston

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank constanttraveller63
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded March 25, 2024

Thank you for your feedback ! We are glad to hear that you enjoyed your stay with us and had a great time to visit Boston from our location. We hope that you enjoyed our breakfast buffet ! We look forward to welcome you back again soon !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2024

The hotel was very clean and spacious and the bed massive and very comfortable.
All staff were very friendly and helpful.
We didn't go to the onsite restaurant but always looked busy so assume that as a good sign.
Our flights were cancelled at the last minute and we needed to stay an extra night which was no issue with the hotel.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank AlisonTripAdv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded March 25, 2024

Thank you Alison for your feedback ! We are glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 20, 2024

I highly recommend a stay at this hotel. It is centrally located to many nice restaurants and walkable to Back Bay, Beacon Hill to name a couple great spots. We wished the pool was open and the room had dressers to store our clothes but overall very satisfied with our stay. I must mention the food… AMAZING! Don’t miss the happy hour it’s so worth it! The staff was excellent and very helpful!

Room tip: Get the bellmen to help with all your questions/ needs. Willy was outstanding!
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank savannahgirlOrlando
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded March 21, 2024

Thank you Savannah for your great feedback ! We are really glad to hear that you enjoyed your stay with us and had a great time ! We hope to welcome you back again soon !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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