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rubiocarolina75

Glad we stayed here!

5.0 of 5 bubblesReviewed Apr 22, 2024
I recently visited Boston for the first time. It was a family trip with two of our kids. This was the best experience of any Hyatt hotel we have ever stayed at. The location was amazing and close to a lot of things we had planned to see and do. Hotel staff was very friendly and welcoming, the property and rooms were very clean and the views were amazing! We would definitely stay here again!
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this review
Responded Apr 23, 2024
Thank you Carolina for your feedback ! We are really glad to hear that you enjoyed your stay with us with your family ! We hope to welcome you back again soon !
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (6,030)
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Reviewed April 22, 2024

I attended the American College of Physician Annual Conference .The experience overall was very good .

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank BillKG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded April 22, 2024

Thank you Bill for your feedback. We are really glad to hear that you enjoyed your stay with us and we hope that the conference went well. We hope to welcome you back again soon !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 21, 2024

Fantastic location with an easy walk to restaurants, sightseeing, and public transportation. The staff was super friendly and helpful. The building itself felt a little dark and our room was in need of some repairs (crooked nightstand on one bed and the soap holder in the shower was falling off). Overall I would stay here again because of the location and friendliness.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Suitcasesandsunshine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded April 22, 2024

Thank you for your feedback. We are glad to hear that you enjoyed your stay with us and the location of our hotel. We are sorry to hear about the nighstand and the soap holder. We will pass your comment to the team and will ensure to fixe that. Thank you for letting us know, we look forward to welcome you back again soon !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 21, 2024

The hotel stay was great and the service was awesome. There was a young lady at the front desk, her name was Sarah Phan. She went above and beyond to help me and my family. She was very hospitable. I would recommend this hotel . And look for Sarah.

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Odia S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded April 22, 2024

Thank you for your amazing feedback ! We are really glad to hear that you enjoyed your stay with us and that Sarah was able to help you and your family ! We have shared your comment with her and she was really happy to hear it ! We look forward to welcome you back with your family soon !

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Reviewed April 18, 2024

We had trouble getting sleep the night before an important event. Had to call the front desk several times to take care of it.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank troop3232
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded April 22, 2024

Thank you for your feedback. We are sorry to hear that you had trouble to sleep during your stay. We hope that the front desk was able to find a solution.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 16, 2024 via mobile

It was our first time staying at this Hyatt and we will definitely be back. We were here for the Boston Marathon and my wife’s birthday. The rooms were large and very quiet. Coffee makers and safes were in the rooms. The bathroom shower pressure was great and the beds were very comfortable. There was a large screen TV and ample storage areas. The parking garage was expensive but it is Boston. The hotel is located in the theater district which makes it very convenient to see a show and stay here. The hotel was decorated for the Marathon and they provided free snacks, water and coffee on the day of the race. We are in their restaurant and found the food to be excellent there too. Overall this was an excellent stay and we will be back

Room tip: Request a higher floor they are very quiet
Date of stay: April 2024
Trip type: Travelled with family
Thank Vanderneucker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chryssaldo Thomas, General Manager at Hyatt Regency Boston, responded to this reviewResponded April 17, 2024

Thank you for your amazing feedback. We are really glad to hear that you enjoyed your stay with us and had fun during Boston Marathon and your wife's birthday ! We hope to welcome you back again soon !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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