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I recently visited Boston for the first time. It was a family trip with two of our kids. This was the best experience of any Hyatt hotel we have ever stayed at. The location was amazing and close to a lot of things we had planned to see and do. Hotel staff was very friendly and welcoming, the property and rooms were very clean and the views were amazing! We would definitely stay here again!
Thank you Carolina for your feedback ! We are really glad to hear that you enjoyed your stay with us with your family ! We hope to welcome you back again soon !
I attended the American College of Physician Annual Conference .The experience overall was very good .
Thank you Bill for your feedback. We are really glad to hear that you enjoyed your stay with us and we hope that the conference went well. We hope to welcome you back again soon !
Fantastic location with an easy walk to restaurants, sightseeing, and public transportation. The staff was super friendly and helpful. The building itself felt a little dark and our room was in need of some repairs (crooked nightstand on one bed and the soap holder in the shower was falling off). Overall I would stay here again because of the location and friendliness.
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us and the location of our hotel. We are sorry to hear about the nighstand and the soap holder. We will pass your comment to the team and will ensure to fixe that. Thank you for letting us know, we look forward to welcome you back again soon !
The hotel stay was great and the service was awesome. There was a young lady at the front desk, her name was Sarah Phan. She went above and beyond to help me and my family. She was very hospitable. I would recommend this hotel . And look for Sarah.
Thank you for your amazing feedback ! We are really glad to hear that you enjoyed your stay with us and that Sarah was able to help you and your family ! We have shared your comment with her and she was really happy to hear it ! We look forward to welcome you back with your family soon !
We had trouble getting sleep the night before an important event. Had to call the front desk several times to take care of it.
Thank you for your feedback. We are sorry to hear that you had trouble to sleep during your stay. We hope that the front desk was able to find a solution.
