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“Not bad but some problems”

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The Bostonian Boston
Ranked #25 of 85 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Reviewed 22 October 2008

Stayed at Millenium Boston for 3 nights for training. Had not stayed in any hotel in Boston before but have travelled extensively to other major metropolitan cities in Europe and Asia. The hotel was still doing construction around the entrance to the lobby but inside the hotel the construction was pretty much done.

Was put in a room on the 3rd floor very close to the elevators and a restaurant/bar. While the room was pretty spacious for a city, soundproof is something that they did not have. My first and last night there I was awakened only after being asleep for 2 hours due to some noise outside, and stayed awake until around 4am. Throughout the time I was awake I could hear the sound of the vacuum cleaner (someone must be cleaning up the restaurant upon closing), of door closing / opening of adjacent rooms as well as of the elevators.

While they put a nice 40" or 42" flat screen TV in the room, It did not appear they have any digital cable service as the picture was crappy. Also the TV volume was preset and the only way you could either turn it up or down would be to call someone. I can understand them locking the volume so you cannot turn it up beyond a certain point but to turn it down??

The bathroom was lovely, spacious and clean. That was probably the thing I liked the most about the hotel. They also provided good quality amenities, including a 1875W hair dryer (some places I know only provide 1500W). The shower head was really nice, it was removable and its height was adjustable.
The only thing is, the shower head was located on one of the longer sides of the tub (had not seen such arrangement before).

Nice area, lots of nice little places to eat and shop nearby. Short walk to downtown / financial district areas. Overall was a nice hotel but there are some areas they could have included in their renovation, such as putting better soundproof and oh btw the room could also use more lighting! Pretty dark in the room with only 1 light right by the door, 1 desk light and 2 other smaller lights on the nightstands.

  • Stayed: October 2008, travelled on business
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1  Thank marcopoloRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,529 - 1,535 of 1,766 reviews

Reviewed 16 October 2008

This hotel was undergoing renovation when we were there, but the lobby and the rooms were finished. The rooms are beautiful, and the location is great.

  • Stayed: October 2008, travelled as a couple
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Thank Katiebird1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2008

Stayed at this hotel for 3 nights while at a conference. Note they have NO facilities for exercise contrary to their advertisements. Additionally, they could not get high speed or any speed internet into my room for my stay. They sent "engineers" , at most hotels they would be called maintenence men, to see if they could find the problem. They tried to connect the cable to the wall in order to get wifi, it didn;t work! Go figure. Called the desk to speak with a manager 3 times, the managers apparantly have meetings all day, none returned my calls. Note also this hotel is under construction, so expect things to be dirty. Skip the restaurants in the hotel. It however is very close to the north end where there is tons of good Italian places.

  • Stayed: September 2008, travelled on business
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2  Thank lovetotravelcolumbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2008

Best location for sightseeing-convenient to everything! Hotel was under construction for renovation, but should be top notch when completed. The rooms were spacious, clean, and comfortable. Easy walking distance to most tourist places and close to the airport. Would recommend this hotel to anyone going to Boston for pleasure or business.

  • Stayed: August 2008, travelled solo
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Thank caper2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2008

Two 30-something couples from New York/New Jersey just returned from a trip to Boston -- and we spent two nights at the Millenium thanks to a great deal due to construction at the hotel.

Even with the construction and a less-than-appealing makeshift reception desk, the stay was quite nice. The rooms were fabulous, with a gorgeous bathroom and a wonderful (but small) porch facing Fanueil Hall.

Our only true knock is that on Friday and Saturdays there is a long-standing veggie market that sets up right in front of the hotel and above where our rooms were situated. Its hard to enjoy your porch overlooking the city when you are greeted with the stench of rotting vegetables and fruit. Not for the faint of smell!

Other things to note -- if you don't valet, feel free to at least unload your bags on the side of the road. The valet failed to mention that to me when we came to ask where we should park. We didn't want to valet and used the lot across the street. When we came by with our large suitcases, he remembered that we could have at least unloaded.

Also, make sure to let the hotel know that you are parked across the street. Although the valet told us to go there, they ended up being concerned that we could leave our car there overnight. They made a call and learned it would be ok, but I am supposing that they don't usually deal with non-valet drivers.

Over all, a great trip and a great location. If you can afford the nightly cost, it's a sure bet. Just bring your nose plugs if you are staying the weekend!

  • Stayed: August 2008, travelled with friends
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Thank LeeLeeGOP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2008

It’s almost unfair to be writing a review of a hotel in the middle of construction, but insofar as the Millennium Bostonian is in the game of renting their rooms out to the public, I suppose that my experience counts.

Here’s what I can say about the Millennium Bostonian. For the leisure traveler who wants to be in the heart of Boston, I can’t think of a better hotel to be in. After seeing all of the lousy economic news and knowing that it meant that hoteliers would start discounting like crazy, I waited until the last minute to book a midweek room. When my 50% off rate at the Westin Waterfront still ended up being $225, I went for the Millennium, knowing from the Tripadvisor reviews that it was under construction. My $200 rate would be discounted to $150 if I made my reservation non-refundable, which I was willing to gamble on. However, I did splurge and spend an extra $30 to be on the better side of the building, and I sent a little note asking if I could get a good view of Fanueil Hall. All of this for what I presumed would be a $400/night room once the renovation was complete, and I was again willing to take a chance on the noise.

That extra $30 was the best money that I spent during my trip to Boston. The room was absolutely outstanding. I was in a corner room on the 6th floor with a balcony (which was equipped with a lovely flower box) overlooking Fanueil Hall and Quincy Market, and we could see the Custom House and the Old State House as well. For my 10 year old, this couldn’t have been better. Now the noise which didn’t bother me was the music, drum circles and general hubbub from the streets below, and that pretty much died out by 10 pm. The location was ideal in another way because you are so centrally located to everything in Boston, particularly because you can walk to any of three different subway lines.

We were also in one of the newly renovated rooms which were very nice. I would describe them as boutique hotel contemporary. Not way out there, but tasteful and refined. What I liked were the bigger-than-it-had-to-be-but-I’m-not-complaining flat screen TV, the comfortable bed and sheets and the seating furniture in general. The clock radio had an i-pod hook-up as well. One disappointment was the $9.95 that they wanted for wi-fi access. The highlight of the room, however, was the bathroom. I give the shower an A+; it’s one of the nicest I’ve used anywhere. My son who rarely takes showers actually took two in eight hours. The limestone tile and oversized shower area gave it a luxe feel, but the kicker was the Grohe hardware – a combination raintree showerhead with a separate hand washer. It took a little while for the water to heat up, but that’s probably because of the low occupancy. Other than the shower, the bathroom was a bit small, and they could’ve actually claimed some room where they have a closet so that there would be a place to put my toiletries down. As it stood, the sink was the width of the room so my bag went onto the floor. Another amusing part of the room was the toilet which had a suction so violently strong that it could probably take off a limb. Finally, they had these frosted glass sliding doors separating the bathroom from the bedroom, probably to make the bathroom seem bigger, but they’re tough to keep clean so you see all the spots.

I didn’t mind the lack of a lobby or the fourth floor check-in. The areas which are being redone certainly needed it to get rid of the last vestiges of the motor lodge/rounded-high gloss-dorm room wood aesthetic. We didn’t try the restaurant since there were so many better options around. I didn’t really ask much of the hotel since that’s not why I was in Boston, but the service level seemed serviceable enough.

Which takes me to the noise. I knew there would be noise, I’m someone who prefers a fan when they sleep because the noise puts me to sleep, but I have to say that I know of many other hotels that tell their contractors to not start until 8 AM when many guests could be sleeping, particularly those from the west coast who can’t fall asleep until 2 AM. I wouldn’t complain if the contractors worked until 8 or 9 PM because most people are out enjoying the city, but starting the hammering at 6:30 AM seems pretty ridiculous. So I was awakened by this huge vibration vaguely reminiscent of the 5.4 earthquake that we just had in Los Angeles, followed by incessant hammering, and not the loud whacks that my next door neighbor’s contractor back home uses at 7 AM to frame their McMansion. No, this was more of a “tap tap tap tap tap tap” with a 10 second to 2 minute delay, then more of the same, ad nauseum. Then housingkeeping came by at 8:13 AM, by which time the hammering was perfectly acceptable, in my book, other than the fact that my son was still asleep, but fortunately the paper thin doors tipped me off and I opened the door just before the housekeeper knocked. What kind of housekeeping person comes by that early? In any event, it allowed me to see that the contractor had ripped open the ceiling a few feet outside our room. I said “Good Morning” to the tapper, and he tapped right back at me.

In the end, tapping or no tapping, I would definitely stay at the Millennium again because the positives definitely outweigh the negatives. What I will say is that that I wouldn’t take my wife during construction because I know she would be furious based on how she feels when the contractor next door gets a little over eager at 6:53. Also, I wonder what happens to the Millennium when the new Ames hotel which I can also see from my window opens up (Ames, of the Hudson/NY, Mondrian/LA uber-swank fame). But for me to be in the heart of Boston with everything at my fingertips, the Millennium is near perfect.

  • Stayed: August 2008, travelled with family
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2  Thank HarryfromLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2008

our stay was absolutely fantastic. the concierge marianne was incredible! the rooms were beautiful and while the building was under construction, the staff did everything they could do make our stay wonderful - including putting us in rooms far from the work being done. ed the gm was awesome as well. and a great location!! stay here if you can!!!!

  • Stayed: July 2008, travelled with friends
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1  Thank Torontotraveller13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Bostonian Boston

Address: 26 North Street, Faneuil Hall Marketplace, Boston, MA 02109-1503 (Formerly Millennium Bostonian Hotel)
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Green Hotel in Boston
#18 Luxury Hotel in Boston
#24 Romantic Hotel in Boston
#32 Family Hotel in Boston
#38 Business Hotel in Boston
Price Range: $225 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bostonian Boston 4*
Number of rooms: 204
Official Description (provided by the hotel):
The Bostonian's chief asset is its prime location adjacent to Faneuil Hall. ... more   less 
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Also Known As:
Hotel Millennium Bostonian
Millennium Bostonian Boston
Boston Millennium Hotel
Millenium Bostonian

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