I scheduled a business trip and located the Constituion Inn on line. I was very impressed with everything stated about the hotel and the comments from others who had stayed at this location. When I arrived in Boston and subsequently took a cab to this location, at the last minute I ended up having some personal issues that meant I was going to have to change my plans.
Shannon and Ellen - at the front desk in the reception area - certainly exceeded my expectations with all their help. They were so patient and helpful - they certainly understand what it meant to provide outstanding client service.
I had to leave the hotel, but I will certainly come back for a stay another time. They both treated me like family - what more could you ask as a stranger walking into a hotel! AnneMore