Great hotel, super clean, friendly staff, close to everything. Restaurant is good, but it can get busy. The breakfast sandwich is perfect, simple and filling. The rooms can be a little tight, but you cannot beat the location.
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patria1ian
Toronto, CanadaGreat location!
Review of Hyatt Centric Faneuil Hall Boston
Reviewed Mar 26, 2024
A great hotel in a great location. The room was compact, yet felt spacious. The bed was super comfortable, the linens crisp and new. Everything you need for a city trip! The front desk staff were friendly and helpful. The valet service was great and the attendants were friendly and helpful. I recommend this hotel and plan on returning in the future!
Date of stay: March 2024Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this review
Responded Apr 18, 2024
Thank you for taking the time to provide your feedback. We are fortunate to have such great team members. They will be pleased when we share your positive feedback. They work hard to ensure our guests have an enjoyable visit. Thank you for staying with us and we hope to welcome you back in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews faneuil hall old state house great location front desk bathroom mirror the north end freedom trail rooms are small luggage rack quincy market sliding door historical sites parking garage within walking distance great stay blue line the hotel is clean
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77 - 82 of 615 reviews
geoffreys175
94
Date of stay: March 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded April 18, 2024
Thank you for taking the time to provide your feedback. Our guests rave about our location and we find ourselves lucky to get to come to work in the best location in Boston. Thank you for staying with us and we hope to see you back in the future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jasonaliberti
Milford, Connecticut
1
Hotel is right in the middle of where you need to be. Parking is tough and expensive and the rooms are small but you pay for location over all a great trip to Boston Quincy market is a quick 5 minute walk
Date of stay: February 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded March 18, 2024
Thank you for taking the time to share your feedback. We are fortunate to be in a location that is central to the best locations in the city and only steps from the Freedom Trail and Faneuil Hall. Thank you for staying with us and we hope to have you back again next time your travel takes you to Boston.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
546dimitrisv
New York
31
Downtown location is great but it comes at a cost: windows are facing near buildings on 3 sides and there is loud construction noise from early in the morning. The room was almost ridiculously small: there was maybe 1 foot of space between the bed and the wall/window and I bumped my feet twice trying to navigate around. The bathroom does not have a door, so it’s right next to the bed. There is no desk in the room for any type of work. There was not even space for the open luggage anywhere. Also, there was a huge column in the middle of the room, making it even smaller yet. This is not a suitable hotel for a business trip and any stay longer than 1 night is almost torture.
Date of stay: February 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded March 18, 2024
Thank you for taking the time to provide your feedback. Though we have a range of different room types and sizes, we are sorry the room you reserved didn’t meet your expectation. Based upon availability, the team will always try to upgrade our guests if the rooms are not committed. Thank you for staying with us and thank you again for the feedback. We hope to welcome you back in the future for a better experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trek222377
1
Very convenient location. The bar and breakfast offerings were great. The trash did get collected outside around 5 am which was extremely noisy. I would have requested a room on the opposite side of the hotel if I had been warned. Were a couple balls of hair found in the room on the floor, but seemed clean otherwise.
Date of stay: January 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded March 18, 2024
Thank you for taking the time to review us. We are terribly sorry your stay didn't go well. Our goal is to provide excellent product and service to all of our guests and we regret we fell short of your expectation. We do our best to control any noise that may create a disturbance to our guests, but being in downtown Boston it can sometimes be difficult to control. We sincerely apologize for the cleanliness issue. Your feedback has been shared with our housekeeping team so they can pay closer attention to detail next time.
Thank you for staying with us and we apologize the stay let you down.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Voyage291995
3
I choose the Hyatt Centric to spend some time with visiting friends. The location was perfect for us. We enjoyed the neighborhood and wonderful restaurants. The hotel staff were friendly, efficient and courteous.
Date of stay: January 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded March 18, 2024
Thank you for the kind review. Our team members work hard to provide a great experience for our guests and they will be excited to see it is paying off. We love the location of the hotel and we are pleased you enjoyed it as well. Thank you for staying with us and we hope to see you back soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC