A great hotel in a great location. The room was compact, yet felt spacious. The bed was super comfortable, the linens crisp and new. Everything you need for a city trip! The front desk staff were friendly and helpful. The valet service was great and the attendants were friendly and helpful. I recommend this hotel and plan on returning in the future!
Thank you for taking the time to provide your feedback. We are fortunate to have such great team members. They will be pleased when we share your positive feedback. They work hard to ensure our guests have an enjoyable visit. Thank you for staying with us and we hope to welcome you back in the future.
Great hotel, super clean, friendly staff, close to everything. Restaurant is good, but it can get busy. The breakfast sandwich is perfect, simple and filling. The rooms can be a little tight, but you cannot beat the location.
Thank you for taking the time to provide your feedback. Our guests rave about our location and we find ourselves lucky to get to come to work in the best location in Boston. Thank you for staying with us and we hope to see you back in the future!
Hotel is right in the middle of where you need to be. Parking is tough and expensive and the rooms are small but you pay for location over all a great trip to Boston Quincy market is a quick 5 minute walk
Thank you for taking the time to share your feedback. We are fortunate to be in a location that is central to the best locations in the city and only steps from the Freedom Trail and Faneuil Hall. Thank you for staying with us and we hope to have you back again next time your travel takes you to Boston.
Downtown location is great but it comes at a cost: windows are facing near buildings on 3 sides and there is loud construction noise from early in the morning. The room was almost ridiculously small: there was maybe 1 foot of space between the bed and the wall/window and I bumped my feet twice trying to navigate around. The bathroom does not have a door, so it’s right next to the bed. There is no desk in the room for any type of work. There was not even space for the open luggage anywhere. Also, there was a huge column in the middle of the room, making it even smaller yet. This is not a suitable hotel for a business trip and any stay longer than 1 night is almost torture.
Thank you for taking the time to provide your feedback. Though we have a range of different room types and sizes, we are sorry the room you reserved didn’t meet your expectation. Based upon availability, the team will always try to upgrade our guests if the rooms are not committed. Thank you for staying with us and thank you again for the feedback. We hope to welcome you back in the future for a better experience.
Very convenient location. The bar and breakfast offerings were great. The trash did get collected outside around 5 am which was extremely noisy. I would have requested a room on the opposite side of the hotel if I had been warned. Were a couple balls of hair found in the room on the floor, but seemed clean otherwise.
Thank you for taking the time to review us. We are terribly sorry your stay didn't go well. Our goal is to provide excellent product and service to all of our guests and we regret we fell short of your expectation. We do our best to control any noise that may create a disturbance to our guests, but being in downtown Boston it can sometimes be difficult to control. We sincerely apologize for the cleanliness issue. Your feedback has been shared with our housekeeping team so they can pay closer attention to detail next time.
Thank you for staying with us and we apologize the stay let you down.
