Highly recommend. I’m extremely picky, particularly about the cleanliness of a hotel. From the staff, to the cleanliness of the hotel as a whole, it far exceeded my expectations. Will definitely be staying here again!
357
119
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Kimberlee N
Absolutely Perfect!
Review of Hyatt Centric Faneuil Hall Boston
Reviewed Apr 2, 2024
Absolutely perfect! I recently stayed here on business, and they have truly thought of everything! Perfect location near to Downtown Crossing, Fanueil Hall and Financial District. The hotel and room were spotless, nice toiletries and a high end hairdryer (better than you'd see in a 5 star hotel). The staff was friendly and helpful - this is my new hotel of choice when visiting Boston.
Date of stay: April 2024Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this review
Responded Apr 18, 2024
We appreciate the review and the kind words regarding our staff. We are lucky to have such great team members and we will be sure to recognize them for a job well done. Thank you for sharing and thank you for staying with us. Please come see us again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (613)
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All reviews faneuil hall old state house great location front desk bathroom mirror the north end freedom trail rooms are small luggage rack quincy market sliding door historical sites parking garage within walking distance great stay blue line the hotel is clean
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73 - 78 of 613 reviews
joliale
Miami, Florida
1
Date of stay: March 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded April 18, 2024
Thank you for taking the time to provide your feedback. We are fortunate to have a great housekeeping team to make sure the hotel is spotless. They will be pleased to hear your positive feedback and it will serve as a reminder that the hard work does not go unnoticed. Thank you for staying with us and we hope to welcome you back in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
patria1ian
Toronto, Canada
1
A great hotel in a great location. The room was compact, yet felt spacious. The bed was super comfortable, the linens crisp and new. Everything you need for a city trip! The front desk staff were friendly and helpful. The valet service was great and the attendants were friendly and helpful. I recommend this hotel and plan on returning in the future!
Date of stay: March 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded April 18, 2024
Thank you for taking the time to provide your feedback. We are fortunate to have such great team members. They will be pleased when we share your positive feedback. They work hard to ensure our guests have an enjoyable visit. Thank you for staying with us and we hope to welcome you back in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
geoffreys175
94
Great hotel, super clean, friendly staff, close to everything. Restaurant is good, but it can get busy. The breakfast sandwich is perfect, simple and filling. The rooms can be a little tight, but you cannot beat the location.
Date of stay: March 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded April 18, 2024
Thank you for taking the time to provide your feedback. Our guests rave about our location and we find ourselves lucky to get to come to work in the best location in Boston. Thank you for staying with us and we hope to see you back in the future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jasonaliberti
Milford, Connecticut
1
Hotel is right in the middle of where you need to be. Parking is tough and expensive and the rooms are small but you pay for location over all a great trip to Boston Quincy market is a quick 5 minute walk
Date of stay: February 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded March 18, 2024
Thank you for taking the time to share your feedback. We are fortunate to be in a location that is central to the best locations in the city and only steps from the Freedom Trail and Faneuil Hall. Thank you for staying with us and we hope to have you back again next time your travel takes you to Boston.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
546dimitrisv
New York
31
Downtown location is great but it comes at a cost: windows are facing near buildings on 3 sides and there is loud construction noise from early in the morning. The room was almost ridiculously small: there was maybe 1 foot of space between the bed and the wall/window and I bumped my feet twice trying to navigate around. The bathroom does not have a door, so it’s right next to the bed. There is no desk in the room for any type of work. There was not even space for the open luggage anywhere. Also, there was a huge column in the middle of the room, making it even smaller yet. This is not a suitable hotel for a business trip and any stay longer than 1 night is almost torture.
Date of stay: February 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Matheson, General Manager at Hyatt Centric Faneuil Hall Boston, responded to this reviewResponded March 18, 2024
Thank you for taking the time to provide your feedback. Though we have a range of different room types and sizes, we are sorry the room you reserved didn’t meet your expectation. Based upon availability, the team will always try to upgrade our guests if the rooms are not committed. Thank you for staying with us and thank you again for the feedback. We hope to welcome you back in the future for a better experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC