The good: Staff nice, toilet paper is nice two ply, quiet, and the location is great.
The bad: the single most inhospitable hotel room I have ever been in. Barely anything on the grey walls, cramped (smallest hotel room ever, and the only equally small hotel was at the Carlyle in NYC, which would not allow us to open the bathroom door.) They solved that problem by having no swing open door here. The room was not fully clean (bathroom trash can not emptied.) But the worst part, my husband cut his foot on a broken piece of glass on the floor when getting out of the shower. Oh, and the shower, was the size of a small closet. Outrageously overpriced. And they only allow late check out to be until noon, so there were people reclined on the couch for two days, watching their luggage, because it seemed that the front desk did not offer the abililty to hold them. There wasn't even a chair, nor room for one. Only a small ottoman under a shelf.