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“A mixed bag”

The Cheesecake Factory
Ranked #15 of 102 Dessert in Boston
Certificate of Excellence
Price range: US$21 - US$30
Cuisines: American
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Restaurant details
Good for: Child-friendly, Groups
Dining options: Breakfast, Lunch, Dinner, After-hours, Delivery, Reservations, Takeout
Neighbourhood: Back Bay
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed December 13, 2017

We had an intersting experience - at first we were shown to our booth, due to the amount of space we needed, we asked for a table instead. The resonse was "there might not be a server assigned to that table"...the hostess then showed us to two different tables as it was apparently a serious issue to be at the right table rather than moving the servers assignment. Once seated, we discovered dirty silverware with caked on bits of food etc. It was a real turn off.

It was not crowded when we arrived - it was just before lunch - but service was slow. We ordered our lunches after purusing the obsurdly large menu. The food arrived and tasted good. I had the cuban sandwhich with fries. The fries were perfect and the sandwich was very good.

All in all, I wouldn't rush back here - but I wouldn't be opposed to eating there again.

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Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 69 of 1,953 reviews

Reviewed December 8, 2017

I went there to have lunch and the staff is very friendly and the service is quick.
The food is also pretty good. In a hurry, this is a place to go.

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Thank FilipaDaniela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 6, 2017

Have been here a few times over the years. As have been here before decided to come back again. Some of the staff were very helpful and pleasant. The menu is very extensive and there is a lot to choose from. The food is good and well presented. The portion size is very big even the desert portion is very big so one portion between two or three people is enough. They could do with making portion sizes smaller. The menu could be improved and changed a bit. Would come back here again.

Thank Anne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 4, 2017

Had meal here on two occasions while in Boston. Staff are very friendly and helpful. On first visit had to wait 20 minutes for a table as it was very busy. Was amazed at the size of this place. Staff work very hard and once order is placed you do not have long to wait for food to arrive. Can choose from 3 menus. As portions are large we shared a main course and desert. A small plate section is also on the menu. Found this restaurant to be reasonably priced.

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Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 29, 2017 via mobile

We had Fresh Strawberry and White Choc Rasp Trufl cheesecake this time. As always, it is the good dessert.

Thank Fei L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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