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“Nice hotel when you need to be at convention center”

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The Westin Boston Waterfront
Ranked #38 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
NE US
Level 6 Contributor
574 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
“Nice hotel when you need to be at convention center”
Reviewed 22 March 2012

I recently stayed here one night for a conference. The hotel lobby is spacious and check in was quick. The room was large and modern with desk space, safe and a comfy chair. The bathroom was large. The elevators were fast. All told this was a nice place if you have business here or at the conference center next door. The location is a problem in that it is far from the tourist areas. Thus, a nice place but mostly for business at the convention center, not straight tourism.

Stayed March 2012, travelled on business
Helpful?
1 Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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vancouver, canada
Level 5 Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 March 2012

Stayed here for a conference. Hotel was perfect for that. It is about a 1 mile walk to town so not too far. Hotel was comfortable, had everything you needed and was quiet. Would recommend.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynn0101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review, 27 March 2012
Thank you for taking the time to post your comments. We appreciate the feedback and hope to have the opportunity to host you on your next trip to Boston.
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Chatham, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2012

A nice hotel that is very convenient to the Convention Center. The lobby is nice and has a Starbucks and an Irish Pub! The rooms were average, very clean...typical of a Westin.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maegan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review, 27 March 2012
Thank you for the kind comments you posted in your review. I hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, Rhode Island
Level 5 Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 March 2012

Booked through Westin and paid in advance for a nice rate. Arrived late (7:30 PM) and still had a 15th floor room with huge windows and a skyline view waiting. Check in was good, room was clean, all was well. No complaints except this is a sterile and new convention hotel. Would return.

Stayed March 2012, travelled as a couple
Helpful?
Thank rpilk210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level 5 Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 16 March 2012

I travel for work extensively and stayed at the hotel while attending a conference this week. Very clean, great location and a typical great Westin service.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cancunies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review, 20 March 2012
I would like to thank you for taking the time to share your wonderful comments. We are delighted that you chose The Westin Boston Waterfront as your hotel of choice while in the city and we look forward to hosting you in the future.
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Dublin, Ireland
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 March 2012

This is an excellent hotel with top quality staff. I couldn't fault this hotel.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bel Air, Maryland
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 March 2012

Overall the hotel is clean, well maintained, has enough space/loby/elevators to service a large convention. Kind of makes you feel like a jerk when they won't give you late checkout even though you're paying for a large block of rooms and suites though. Not even for a few of the rooms so your team can use them to change after the events are over, and it's not like they have a lounge or any comfortable space you can use for this purpose. Overall it's a new hotel and very convenient (covered walkway) to the convention center -but there are good hotels in walking distance that will treat you better.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LexiMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review, 20 March 2012
Thank you for taking the time to post your review. While we do try to accomodate all requests for late checkouts, sometimes it's just not feasible based upon our occupancy levels. We do provide a well maintained health club with showers and changing areas for our guests to enjoy. We hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Boston Waterfront

Property: The Westin Boston Waterfront
Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Region: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Boston
#28 Business Hotel in Boston
#29 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Boston Waterfront 4*
Number of rooms: 793
Official Description (provided by the hotel):
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin

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