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“Great Beach Front Hotel”
Review of Surfer Beach Hotel

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Surfer Beach Hotel
Ranked #99 of 286 Hotels in San Diego
Certificate of Excellence
Reviewed 4 March 2012

I stayed at this hotel for 3 nights. We wanted to be close to the beach and that is exactly what we got. Beach view rooms cost about 20 bucks more than a room with no ocean view. The view wasn't so important to me so I did not get an upgrade. Instead I stayed on first floor. The room was very clean. The carpet was clean and the bedding was very clean. The bathroom was also very clean. Other members in my group complained of mold on their shower curtain but I did not have any mold issues in my room. There is no vent in the bathroom so we had to open a window to ventilate the room. No big deal. Housekeeping was great. They cleaned and refilled our supplies everyday. I ate at the hotel restaurant everyday and it was always great food. Breakfast service was a little slow but you get to eat breakfast while looking out at the ocean so waiting isn't so bad. There are plenty of other restaurants within walking distance to choose from. I did not feel like the area was unsafe. There are some homeless people walking around the hotel and on the beach but there are always many other people around. The people in my the group thought the hotel was a little below their grade. If your looking for a Hilton or a five star resort, this is not your hotel. It's very casual and people book this hotel for the beach and not for the rooms or the food. The rate was very good for what we got. The Front Desk attendant was very friendly and helpful. There was an issue with my bill and he helped be out right away. Make sure you remember the extra 15 a night for parking. Many hotels ask for parking fees so this was not an issue. If you want to be by the water book at this hotel. You will have a great time. If you want a more resort experience then I would book elsewhere. I had a fantastic time and would go back.

  • Stayed: March 2012
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2  Thank RubyWick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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525 - 531 of 707 reviews

Reviewed 31 January 2012

This hotel is in the perfect location, we woke every morning to surfers and dolphins. The staff was friendly and the price was reasonable. This was not the cleanest hotel we stayed in. Our first room was missing locks on the patio door and bathroom window. We asked to move and was put into another room without any issues. This hotel could be amazing with the right renovations. I would have no issues staying here again but it wouldn't be my first choice. Lastly the World Famous restaurant was absolutely amazing.

  • Stayed: January 2012
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2  Thank denmartravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pacificbeach15, General Manager at Surfer Beach Hotel, responded to this reviewResponded 2 February 2012

Thank you for your recent comments on Trip Advisor. We are glad that your overall experience was a good one. We very much appreciate your comments regarding your accommodations. It is by these comments that we can improve on the overall guest experience, including cleanliness, service and/or maintenance issues.

We hope to see you again soon!

Staff of Surfer Beach Hotel San Diego

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Reviewed 17 January 2012

went to check in to hotel first room they gave us was not cleaned second hotel room the bath tub water was coming out so fast it would fill the bath tub up in 5 minutes the third room was good .the sreen door fell off when we opened it but the rest of the room was fine .no table or chairs in room . no blow dryers in good location very comfortable bed that was really nice no internet service the whole time we were there and others were complaining to. but so much bull we really would not stay here again stay at the bech cottages in pacific beach nice room ask for a partial ocean view they have nice views of the ocean.right on the beach.

Room Tip: We ended up in room 314 it was ok view from both windows of the ocean and very comfy bed.
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  • Stayed: January 2012, travelled as a couple
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1  Thank skeeterphxaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pacificbeach15, General Manager at Surfer Beach Hotel, responded to this reviewResponded 2 February 2012

Thank you for your recent comments on Trip Advisor. We certainly apologize for the inconvenience you incurred while staying with us. It is through comments such as yours that we can improve and ensure all our guests expectations are met.

We hope to see you again soon.

The staff of the Surfer Beach Hotel San Diego

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Reviewed 17 January 2012

The Surfer Beach Hotel is an awesome place to stay if you want to be on the water in San Diego.Right on the beach and right next to a great restaurant " World Famous" and a great little coffee joint.Minutes from sea world and lots of classic San Diego attractions.
It wasn't until we left the Surfer Beach that we discovered just how awesome the staff here is. When my daughter left her stuffed whale from Sea World in the room. We called the hotel and they agreed to mail it to us in Vegas. Which completed my daughters Sea World experience and my experience of staying in this great San Diego get away. Will totally come back and stay with these guys when I come back to SD

Room Tip: It's an "L" shaped hotel with all rooms having a good view of the beach.
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  • Stayed: January 2012, travelled with family
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Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2011

We rented the 2 bedroom, 1 bath suite for 3 nights. While the panaromic ocean views from the balcony were beautiful, it did not make up for the lack of service, the noise that we had to endure 2 out of 3 nights, or the general uncleanliness of the suite. The kitchen was lacking basic equipment like paper towels, dish soap or dish cloths, and maid service never cleaned our kitchen at all. Both days we came back at 4 pm and the rooms still had not been cleaned. There was loud banging all night from the kitchen/bar below, and pounding music 2 out of 3 nights well past 2 am. The shag carpet was disgusting, and the wifi did not work well. The towels were old and stained, and they didn't provided enough until our last day. They tried to charge us $479 per night, way over the quoted rate on the phone. After getting no sleep the first night we complained, and they immediately reduced the rate $100 (to the originally quoted price). After the last night of noise and having to phone front desk to complain, they took another $80 off the total bill. A nice gesture, but does not make up for the lack of sleep we experienced on this trip. I'm all for retro hotels, but under no circumstances would I recommend this one to friends. One note: the maids, when they did finally clean our rooms, were friendly and did the best job they could under the circumstances.

  • Stayed: December 2011
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5  Thank YVRtoN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

HOTEL RIGHT ON THE BEACH- LITTLE OLDER BEACH HOTEL It was clean, located right in the mix of things. Easy walk on beach boardwalk to Garnet street, places to rent bikes, surfboards skate boards too. Pool was heated (not real hot but tolerable). Bed and tv and balcony overlooking the ocean was great. The shower although clean and functional, was very small. You do have to look at an ugly roof of a resturant, but the sounds of the waves were great to go to sleep too. Location is really good and when we stayed there was a nice break early in the morning right in front of the hotel. We stayed in 402. THe price is right for the location.

Room Tip: Try to get to the 4th floor... All would be good.
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  • Stayed: November 2011, travelled as a couple
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1  Thank KCFANPetaluma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2011

Great location, a little on the aging side,( but upgraded in the last few years) which I like in a beachfront Hotel. Great restaurant downstairs- World Famous-

  • Stayed: December 2010, travelled with family
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1  Thank ROBERTD826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Surfer Beach Hotel

Address: 711 Pacific Beach Dr, San Diego, CA 92109-5028
Phone Number:
Region: United States > California > San Diego > Pacific Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in San Diego
Price Range: $129 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surfer Beach Hotel 3*
Number of rooms: 53
Official Description (provided by the hotel):
This boutique hotel in Pacific Beach has stunning views of the pacific ocean and breathtaking sunsets. Rooms offer refrigerators, free Wi-Fi,42 inch plasma televisions, and are located a few shorts steps away from the sand and surf. ... more   less 
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Also Known As:
Surfer Beach San Diego
Hotel Surfer Beach
Surfer Hotel

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