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Stephen C

Our stay at the Kimpton Alma (an IHG property)

5.0 of 5 bubblesReviewed 4 weeks agovia mobile
We booked the amazing penthouse suite for our anniversary. It is on the top floor with incredible views from every room. Around 1200 ft.² I believe, it is like staying in a first class condo. I had requested champagne for our anniversary. Not only did we get an upgraded champagne, the Kimpton provided chocolate covered strawberries with "happy anniversary" written in chocolate. My wife was thrilled and the Kimpton made me look good. 😉

IHG has definitely put their stamp on the Kimpton. We found the service was excellent, everybody was friendly and made us feel welcome. My understanding is that IHG put over $20 million in renovations into the Kimpton a few years ago, and it shows. One thing interesting about this particular hotel is the variety of different suites that are available. We have also stayed in the lovely "Skyline Suite Harbor View" suite. The location is in the heart of downtown San Diego. You have the famous SD "gaslamp district" right outside the hotel. "Little Italy" is a few blocks away.

We would definitely stay here again.
Date of stay: June 2024
Room Tip: Can be a bit noisy on the weekends as it is in the heart of downtown
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Alma San Diego, responded to this review
Responded 4 weeks ago
Dear Stephen,
Five-star ratings mean a lot to us, and we're thrilled you enjoyed your stay at Kimpton Alma San Diego! Our team will be so glad you loved their exceptional service, and we're glad you enjoyed our beautiful San Diego views and clean, comfortable rooms. We hope to welcome you back for another wonderful experience.

Sincerely,

Hotel Management - Kimpton Alma San Diego
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 4 weeks ago

First time in San Diego and it was amazing. We love kimptons and this was by far our favorite. Noah at the front desk was just amazing and really helped make our stay memorable from start to finish. We can't wait to come back here and enjoy the warm pool deck!

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stacey L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Alma San Diego, responded to this reviewResponded 4 weeks ago

Dear Stacey,
Thank you for your perfect rating and for choosing Kimpton Alma San Diego to host you during your stay. We're delighted you enjoyed our personable team and could admire our awesome pool! We hope to see you again for another great stay and a chance to fully enjoy our property.

Sincerely,

Hotel Management - Kimpton Alma San Diego

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Lovely, modern hotel with perfect sized family rooms and fantastic staff. Josh, Robbie and the rest of the front of house team were brilliant in terms of holiday and restaurant suggestions in San Diego which was really helpful.

The free wine at 5pm was a nice bonus, the swimming pool and terrace was great plus served up delicious pizza.

It’s a good central location with lots of the key tourist sites like the USS Midway, Ocean Village and the Gas Lamp being walkable. Though it did feel safe in the most part, the area around the hotel does have a significant and visible homeless population which takes some adjustment if it’s not something you’re used to, especially if you’re travelling with kids.

Date of stay: June 2024
Trip type: Travelled with family
Thank Stevenxwilliams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Alma San Diego, responded to this reviewResponded 4 weeks ago

Dear Steven,
We're so glad you had such an awesome stay with us, and we thank you for your five-star rating. It's great you could fully enjoy our wonderful location, spacious, comfortable rooms, and delicious restaurants, such as our amazing culinary experience, The Desmond, or our European-style cafe, The Café. We'll share your compliments with our team, and we hope to welcome you back soon for another great stay.

Sincerely,

Hotel Management - Kimpton Alma San Diego

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We had a fantastic one night stay to celebrate our nephews graduation!! The Alma Hotel was clean and the aesthetic was great! We took our puppy for his first hotel stay with us and the staff really spoiled him. Our room was decorated nicely, comfortable and adequately appointed, very comfy bed, shower had great water pressure. Room service was fast and very good In particular the valet and security Razi, Tim and Billy were very helpful and took great care of us and Trae and other front desk staff handled our check in quickly and Robert Nissley front desk really went out of his way to treat us and gave Stetson treats and toys made us feel welcome and at home. We will definitely be back and recommend The Alma Kimpton for your next San Diego stay

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Victoria J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Alma San Diego, responded to this reviewResponded 4 weeks ago

Dear Victoria,
We are honored you chose Kimpton Alma San Diego while celebrating your nephew's graduation, and we thank you for sharing your kind comments. We know that our furry friends are part of the family, so we are happy to help accommodate your needs and have them join you. Our team is one of the best in the business, and we truly appreciate you highlighting so many of our amazing team members by name. We look forward to having you stay with us again the next time you are in the area.

Sincerely,

Hotel Management - Kimpton Alma San Diego

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2024

I think this is a great place. MY room was ready and it was a great room with all the amenities I needed. Staff was very informative and helpful from the beginning through the end of my stay. I think this hotel is a great choice for anyone looking for great hotel for a good price in SD

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rob M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Alma San Diego, responded to this reviewResponded 5 weeks ago


Thank you for your fantastic feedback! We're delighted you enjoyed your stay and found your room well-equipped. It's also great to hear our team was thoughtful and informative throughout your visit. We look forward to welcoming you back for another well-priced stay.

Sincerely,

Hotel Management - Kimpton Alma San Diego

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2024

The staff were consistently wonderful and helpful. I liked the vibe of the hotel. I was just disappointed (not the hotel's fault) with the horrible homeless problem out front. It would have been nice if there had been coffee makers in the rooms and because there weren't, taking the coffee away at 9am was very frustrating.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank caronb377
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Alma San Diego, responded to this reviewResponded 5 weeks ago

Dear Caron,
It was a pleasure to host you at Kimpton Alma San Diego. We appreciate your compliment on our attentive service, as we work hard to create enjoyable experiences with our guests. Please know that if you wish to discuss matters involving our local area, our team members are always happy to connect and answer any questions. We understand your desire to have access to coffee throughout the day, so you can request a complimentary in-room coffee maker. Thank you for your review and feedback, and we hope you'll stay with us again in San Diego.

Sincerely,

Hotel Management - Kimpton Alma San Diego

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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