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Domonique L

Honeymoon Stay

5.0 of 5 bubblesReviewed Mar 14, 2024via mobile
As we arrived to Valet, the gentlemen were very friendly. Checking into our room, the front desk agent, Marisol was super welcoming. Once we got to our room, we were very impressed. The room was beautiful and had an amazing view of the Bay from the 17th floor. The location of this property is perfect.
Very friendly staff! Every encounter has been super pleasant. We will gladly come back for any future stays here at the InterContinental.
Date of stay: March 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Santiago Navarro, Guest Services / Front Office at InterContinental San Diego, an IHG Hotel, responded to this review
Responded Mar 16, 2024
Thank you for sharing your wonderful experience! We're delighted to hear that our valet team, front desk agent Marisol, and the entire staff made your stay memorable. It's fantastic that you enjoyed the beautiful room and the amazing view of the Bay from the 17th floor. We're thrilled to know that you found our location perfect and that you're looking forward to returning for future stays. We can't wait to welcome you back to the InterContinental!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,039)
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Traveller rating
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101 - 106 of 1,040 reviews
Reviewed March 14, 2024

Marisol at the desk was lovely and she offered me a complimentary upgrade when I signed up for the free membership. Beautiful room with expansive view of the city and ocean. Can't complain! Am here on business this time, but surely looks like a place to bring family as well.

Date of stay: March 2024
Trip type: Travelled on business
Thank rubayatk84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Santiago Navarro, Guest Services / Front Office at InterContinental San Diego, an IHG Hotel, responded to this reviewResponded March 16, 2024

We're thrilled to hear that you had such a positive experience with Marisol at the front desk and enjoyed the complimentary upgrade! It's wonderful to know that you appreciated the beautiful room with its expansive views. We're glad to hear that you're considering bringing your family next time; we'd love to welcome you all for a memorable stay. Thank you for choosing our hotel for your business trip!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 12, 2024

The staff, in paticular the banquet staff was amazing. We hosted a reception and everything from planning to implementation was flawless. This is a creative, and accomodating team all around, and they made sure our vision was implemented from beginning to end.

Room tip: Call to set up your event in advance because this venue is outstanding.
Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Jennifer R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric Manning, Owner at InterContinental San Diego, an IHG Hotel, responded to this reviewResponded March 14, 2024

We're thrilled to hear that your reception was a success and that our banquet staff exceeded your expectations! It's fantastic to know that our team was creative, accommodating, and flawless in executing your vision from planning to implementation. Thank you for your kind words, and we're delighted to have been a part of making your event memorable. We hope to have the pleasure of hosting you again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 10, 2024

Upscale modern hotel with clean rooms and excellent customer service. Marisol was professional and pleasent to talk to as she got me checked in to my room. Even managed to get an upgraded room with a nice view of the pool and ocean. Marisol was awesome!

A 10 out of 10 experience.

Definitely recommend it to anyone looking to stay at a nice hotel with great service.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Weon L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric Manning, Owner at InterContinental San Diego, an IHG Hotel, responded to this reviewResponded March 14, 2024

We're thrilled to receive your glowing review! It's fantastic to hear that you had an upscale and modern experience with us, and we're delighted that Marisol provided you with professional and pleasant service during check-in, securing you an upgraded room with a view of the pool and ocean. Thank you for rating us a perfect 10 out of 10 and for recommending our hotel to others seeking a great stay with excellent service. We can't wait to welcome you back for another wonderful experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 7, 2024 via mobile

Stayed a few days at this hotel and loved it.
The grounds are beautiful.
The rooms are spacious and modern.
Bathroom is spacious and luxurious.
The soaps and lotion smell great.
Kuerig coffee machine is a nice touch.
Had a partial bay view from the room which was fantastic.
Rooms are well insulated, couldn’t hear neighbors or doors closing.
Got recognized as being IHG Platinum.
The gym is big with great views of the harbor.
Pool area is very nice.
Lobby staff are friendly.

Date of stay: March 2024
Trip type: Travelled on business
Thank Alwehsh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric Manning, Owner at InterContinental San Diego, an IHG Hotel, responded to this reviewResponded March 14, 2024

We're thrilled to hear that you loved your stay with us! It's fantastic to know that you enjoyed our beautiful grounds, spacious and modern rooms, luxurious bathrooms, and the delightful scent of our amenities. We're glad you appreciated the Kuerig coffee machine and the fantastic partial bay view from your room. Thank you for your loyalty as an IHG Platinum member, and we're pleased that you found our gym, pool area, and lobby staff to be enjoyable. We look forward to welcoming you back for another wonderful stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 4, 2024

The moment my family and I walked into the lobby we were all just amazed at how tasteful the vibes were, and immediately fell in love with the elegant scent of the lobby area. Every staff we encountered greeted us with a friendly smile and we were checked into our room by Marisol. The view from our room was AMAZING! We were directly in front of the water and the suite was super spacious, perfect for my family of four. Aiko and Marisol at the front desk were incredibly helpful and lovey to chat with. I believe the check in experience sets the tone for your visit, and they both did a phenomenal job welcoming us. We enjoyed our visit & would definitely come back again!

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Diana C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Santiago Navarro, Guest Services / Front Office at InterContinental San Diego, an IHG Hotel, responded to this reviewResponded March 6, 2024

Thank you for sharing your fantastic experience with us! We're thrilled to hear that you and your family were impressed with the tasteful vibes and elegant scent of our lobby. It's heartening to know that Marisol provided you with a smooth check-in experience and that the view from your room was amazing. We'll be sure to pass on your kind words to Aiko and Marisol for their helpful and lovely service. We look forward to welcoming you and your family back for another wonderful stay in the future!

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