We were blown away by the superb check-in service, complete with a lovely glass of wine, and all conducted while we were seated on a comfortable settee in the lobby -- no standing at a front desk! The hotel staff came to us, with an iPad in hand, and took care of everything, from check-in to making a dinner reservation for us. Unbelievable! The room was incredible, too, though we could have used more outlets for all our device chargers. The check-out service was just as easy and prompt and efficient. Again, we did not go to a desk, they walked up to us with an iPad in hand. Wow!
The neighborhood is filled with very nice restaurants, bars, etc, all within walking distance, but if you don't want to walk, they will take you and/or pick you up in their private luxury SUV.
We will make a point of staying here again, for sure. We travel extensively and this hotel was a wonderful surprise - extraordinary service and an all-round delight.
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- Also Known As:
- Andaz San Diego Hotel San Diego
- Ivy Hotel San Diego
- Ivy San Diego