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Andaz San Diego
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Reviews (1,702)
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Reviewed February 19, 2012

We were blown away by the superb check-in service, complete with a lovely glass of wine, and all conducted while we were seated on a comfortable settee in the lobby -- no standing at a front desk! The hotel staff came to us, with an iPad in hand, and took care of everything, from check-in to making a dinner reservation for us. Unbelievable! The room was incredible, too, though we could have used more outlets for all our device chargers. The check-out service was just as easy and prompt and efficient. Again, we did not go to a desk, they walked up to us with an iPad in hand. Wow!
The neighborhood is filled with very nice restaurants, bars, etc, all within walking distance, but if you don't want to walk, they will take you and/or pick you up in their private luxury SUV.
We will make a point of staying here again, for sure. We travel extensively and this hotel was a wonderful surprise - extraordinary service and an all-round delight.

  • Stayed: January 2012, travelled on business
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2  Thank Ral W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 13, 2012

If you like feeling like you're VIP on your trip, then the Andaz is your hotel. Complimentary Escalade...Complimentary Breakfast (if you have AAA)....or $25 room credit for food and beverage (if you have costco)...VIP wristbands for the rooftop party and Ivy nightclub...Complimentary wine when you're checking in to your room...Customer Service oriented staff, who know you by name and provide a concierge service 24/7. Incidentally, Katsuya is opening at this property in the middle of February. Enjoy!!

  • Stayed: February 2012, travelled as a couple
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2  Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 13, 2012

Perfect beautiful room, very clean and modern, perfect location and the right size. Priced well too.... But - let me be very clear - the endless stream of police cars, ambulances, Harleys, and drunk people carries on all nigh. The only thing missing was garbage trucks turning dumpsters (maybe tonight). Definitely stay here but bring earplugs!!

  • Stayed: February 2012
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1  Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 12, 2012

this hotel is great all around. great check in, GREAT customer service, but the rooms are suuuper small. we had a respire room on the 5th floor. the room was a very modern, clean look. the shower was awesome, but sink area kind of awkward. the beds are very comfortable and clean. all around stay was great but wish we had more space. and the $35 per day valet is a little ridiculous.

  • Stayed: February 2012, travelled as a couple
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1  Thank lilsnipper102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 10, 2012

We stayed at the Andaz for 4 nights in January. From the pulled up to the curb to when we pulled away for the last time, the service was great. Very friendly and helpful throught out our stay.
Our room was great. Very trendy and comfortable. The area is very busy at night. Lots of resturants, bars and clubs within a couple of blocks. For us "old" people it was a bit much, we would prefer a less rowdy area though it was convenient.

Andaz has a first rate night club on the roof. Luckily the young woman that checked us in put us in a room that was not under the club so we were not disturbed by that scene. Very intuitive and smart on her part.
We would stay at another Andaz for sure though we might consider a more serene location for our next stay.

Room Tip: Let them know if you are not into staying up til 3am. they can put you in an area that is far away from the late night activities at the hotel.
  • Stayed: January 2012, travelled as a couple
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1  Thank liztiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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