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Reviewed February 19, 2024

Specially Brian Lopez (Front Office Host) he was amazing. Will go just because of how he treated me. Thanks Brian! The room was clean and the cleaning staff were incredibly nice. Also loved the complimentary chips and nuts in the room.

Date of stay: February 2024
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank josemolina2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Hotels and Resorts, Other at Andaz San Diego, responded to this reviewResponded 4 weeks ago

Greetings josemolina2024,

Thank you for the excellent review. We are thrilled to hear that you had a great experience with us. It is wonderful that Brian provided such amazing service. We will pass along your compliments. We are pleased that your room was clean, and our housekeeping staff were incredibly nice. It is wonderful you loved the complimentary snacks. Thank you for staying with us. We are thrilled you would return, and we can't wait to welcome you back!

Warm regards,
Tonya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 13, 2024

We like Andaz properties, and have stayed at a few. this San Diego property is well located near Gaslamp District. Staff are friendly and courteous. the rooftop bar and the rooms are starting to show their age. carpet looks worn, sofa had seen better days. good value for the money but a little dissappointing.

Date of stay: February 2024
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Review collected in partnership with Hyatt Hotels
Thank randyfoulds
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Hotels and Resorts, Other at Andaz San Diego, responded to this reviewResponded 4 weeks ago

Dear randyfoulds,

Thank you for taking the time to share your experience with us. We are pleased to hear that you liked our great location. It is wonderful that our staff were friendly and courteous. Your feedback on our rooms and rooftop bar is appreciated as we are always looking towards improving our guest experience. We apologize for any disappointment. Your feedback is important to us, and we will use it to make improvements. Thank you for staying with us. We hope to have the opportunity to welcome you back for an even better experience in the future.

Kind regards,
Tonya

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Reviewed February 1, 2024

The staff and valet were very attentive. I have to say I had some of the best hotel food of my life here. Plus each time you walk into the lobby the staff greets you. Not to mention the free beers in the afternoon was a nice touch.

Date of stay: January 2024
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank joshuakirshner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Hotels and Resorts, Other at Andaz San Diego, responded to this reviewResponded 4 weeks ago

Hello joshuakirshner,

Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, and our staff were very attentive. We are thrilled that you had some of the best hotel food of your life with us! Your compliments will be shared with management. We are pleased our staff were so friendly when you walked in the lobby, and you enjoyed the complimentary drinks. Thank you for staying with us while in San Diego. We hope to host you again soon!

Warm regards,
Tonya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 1, 2024

This is a boutique hotel in the centre of Gaslamp quarter. Walking distance to tons of bars/restaurants, and a short stroll away from the Marina, Seaport Village, Little Italy, Downtown, Balboa park. We didn't have a car as we preferred to use Uber/Lyft as that was more economical vs paying for parking and the rental car itself. The staff were super friendly and responsive. The rooms were modern, clean, and had some complimentary snacks upon arrival. I appreciate the various aspects of sustainability throughout including the hydration station to refill your water bottle, and the refillable pumps for toiletries in the shower.

Yes, there are many homeless around but they keep to themselves and is an inherent part of being in the core of a city. I am from Toronto so am accustomed to this. I travelled with my husband (both of us in our early 40s) and we enjoyed the night life and vibe in the neighbourhood. We slept with earplugs based on reviews about the noise which seemed to work like a charm as we slept like babies. If you are looking for somewhere quieter, I'd suggest somewhere closer to the Marina, but this was perfect for us! It was our first time to San Diego and Andaz provided us with the ideal home base for our visit. We will be back again! Thank you Andaz!

Date of stay: January 2024
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Review collected in partnership with Hyatt Hotels
Thank Kimbalinakim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hyatt Hotels and Resorts, Other at Andaz San Diego, responded to this reviewResponded 4 weeks ago

Greetings Kimbalinakim,

Thank you for the glowing review! We are thrilled to hear that you enjoyed your stay with us. It is wonderful you liked our great location, and you had a great visit in San Diego. We are pleased that our staff were super friendly and responsive. It is always our goal to provide the best service and we are happy they represented Hyatt well. We are glad your room met with satisfaction, and you enjoyed the complimentary snacks upon arrival. Thank you for choosing to stay with us here at the Andaz San Diego. We look forward to welcoming you back in the near future.

Warm regards,
Tonya

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Reviewed January 29, 2024

Very clean hotel! Everything was sparkling clean and comfortable! The coffee bar in the room was great- perfect amount of coffee sugar and cream. The staff are all wonderful and kind! The rooftop pool is awesome! The location is pretty good too!

Date of stay: January 2024
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Review collected in partnership with Hyatt Hotels
Thank alequehelms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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