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“Great place”
Review of Super 8 Carlsbad

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Super 8 Carlsbad
Ranked #15 of 22 Hotels in Carlsbad
Reviewed 27 March 2017 via mobile

It was a very nice place. Good breakfast. Very very clean rooms and relaxing rooms. It was quiet in our rooms. We never heard our neighbors. We will stay here the next time again. Prices was awesome. See you soon.

Stayed: March 2017, travelled with family
Thank Dyanne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this reviewResponded 28 March 2017

Dear Dyanne J,

Thank you so much for your feedback and kind words regarding the five star service and
accommodations that you received during your most recent stay with us! I am glad that you enjoyed the value and your compliments to our breakfast options. We're glad you had a great time with us and we look forward to serving you again.

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47 - 53 of 336 reviews

Reviewed 26 March 2017

My family and I had to make a quick stay here because of the nasty winds in White's City. When we arrived the lady in the front was very very nice. The rooms were very clean. The only thing wrong was they ran out of milk for breakfast cereal.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Super 8
1  Thank robledo_mickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this reviewResponded 28 March 2017

Dear robledo_mickey,

Thank you for leaving your five star rating of our hotel. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We also appreciate your feedback regarding the breakfast as this will help us to continue to improve upon the guest experience. We look forward to serving you again in the future!

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Reviewed 23 March 2017

Good motel with a decent price. Only one room was vacant when I arrived and it was a smoking room. I had been to about 5 other motels in Carlsbad and none had vacancies, that's why I took this room.
I really expected a filthy room cause smokers tend to leave their room with an aroma that can cause second hand smoke cancer. But no, this room had a minimal smell of smoke. My only complaint was that they forgot to clean an ashtray in the room. Everything else was great.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank H4530ASgabrielg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this reviewResponded 23 March 2017

Dear H4530ASgabrielg,

Thank you so much for your kind comments and review regarding your most recent stay with us. I am glad that you enjoyed the value and that you found the accommodations and service to be satisfactory. We also appreciate your feedback regarding the ashtray, things like this are not missed by our staff and mistakes like this should never be overlooked. We look forward to seeing you again!


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Reviewed 23 March 2017 via mobile

Old building which could use some cleaning and fixing.

Bed was clean and slept well.

Just not the same standards of clean that
most motels have. Need to sweep baseboard area before vacuuming as vacuum doesn't pick up that close.

Breakfast is for carb lovers.

Stayed: March 2017, travelled solo
Thank Laufrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this reviewResponded 23 March 2017

Dear Laufrain,

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future.

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Reviewed 5 March 2017

We stay 2 nights at the Super 8 and gave the kids baths both nights in the bathtub on the second night we looked at the tub a little more closely and it looks like it resembles black mold in the tub

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Coolbaughrobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this reviewResponded 7 March 2017

Dear Coolbaughrobert,

Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the issues with the bath tub and especially that we were unable to take care of that for you right away. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We will address the housekeeping task right away for the benefit of our future guests, which hopefully will include yourself.

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Reviewed 22 February 2017 via mobile

I wasnt sure what to expect of this location after reading prior reviews, but I booked anyway because of price and close distance to Carlsbad Caverns. The building itself is older, but my room appeared to have been updated. Breakfast included. All was fine.

Stayed: February 2017, travelled solo
Thank mcsh41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this reviewResponded 23 February 2017

Dear mcsh41,

Thank you so much for sharing your review and giving us an honest look at the guest experience in Super 8 Carlsbad hotel. I am glad that you enjoyed the value and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area.

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Reviewed 2 February 2017

I left a more in-depth review through Travelocity. The highlights: the window (of the ground-floor room) did not lock, there was this annoying ringing noise every so often, the fridge was warm, the bathroom was dirty and the shower head was too low. On the positive side: the bed was nice and the water pressure good.

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Super 8
Thank 771travisl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this reviewResponded 6 February 2017

Dear 771travisl,

Thank you for taking the time to complete our survey and share your experience! We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.


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Additional Information about Super 8 Carlsbad

Address: 3817 National Parks Hwy, Route 62/180 South, Carlsbad, NM 88220-5952
Phone Number:
Region: United States > New Mexico > Carlsbad
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 22 Hotels in Carlsbad
Price Range: C$187 - C$221 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Carlsbad 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8

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