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Reviews (77,723)
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49,161
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49,161
19,023
6,218
1,999
1,322
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Reviewed April 4, 2018

We purchased our tickets online in advance and then arrived at 7:50 am on a Tuesday. There were just 20 people ahead of us in line. Because we had dressed and packed light, we breezed through security and then bypassed the line for ticket sales, making us the first guests to arrive on the deck! Such an incredible experience to see the city wake up from high above! The staff was extremely friendly and personable. Loved our experience! I’ve heard the lines are ordinarily pretty long and tiresome, so I recommend getting there first thing in the morning!

Date of experience: March 2018
Review collected in partnership with this attraction
Thank Joy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Good installations, few time to go up to the top and good service form the personal. Good information about the building and its history

Date of experience: April 2018
Review collected in partnership with this attraction
Thank Omar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

It was fantastic! We had the visit during the day and then we came back at night. We have no words to describe the emotions you feel when you go there.

Date of experience: March 2018
Review collected in partnership with this attraction
Thank sanchionimonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

I haven't been here since 1986. At first I was not happy about the ticket fee but the attraction was well organized and all the attraction employees were friendly, welcoming, and professional.

Date of experience: March 2018
Review collected in partnership with this attraction
Thank emotamed43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Very old fashioned experience. The outfits of the workers are hideous. Literally we paid for a view and nothing else.

Date of experience: March 2018
Review collected in partnership with this attraction
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Empire_State_Bldg, Reviews Manager at Empire State Building, responded to this reviewResponded April 11, 2018

Hi Angela R.,
We’re sorry to hear you didn’t have a better experience. We work hard to provide a unique experience for all our guests, including our Sustainability and Dare to Dream Exhibits, our celebrity walk, our complimentary Observatory Experience App and our 360-degree open-air views of NYC. Thank you for visiting.
-Empire State Building

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