The hotel was incredible as are all W experiences. We went to our room the first night and while things were great we did notice a shower leak on the next morning. Millie was the associate that responded to our call and when she observed the leak, not only did she tell us it would be fixed, but she also arranged for us to have an entirely different room so we would not have to wait for the repair. This was above what we were expecting and we were very pleased to get a slightly larger room. We enjoyed our stay and are grateful to Millie for taking a small problem and making a big recovery.
- Official Description (provided by the hotel):
- W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more less
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- Also Known As:
- w New York Hotel New York City
- w New York City
- w Hotel New York City
- w Hotel Lexington