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Hotel Edison Times Square(New York City)
Free cancellation until 28/07
US$201
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Expedia.com
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US$218
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Hampton Inn Manhattan-Times Square North(New York City)(Great Value!)
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US$144
Hampton.com
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The New Yorker a Wyndham Hotel(New York City)(Great Value!)
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US$134
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Pod 51 Hotel(New York City)(Great Value!)
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US$156
US$109
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Blue Moon Hotel(New York City)(Great Value!)
Free cancellation until 23/07
US$225
US$90
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Crowne Plaza Times Square Manhattan(New York City)(Great Value!)
US$276
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YOTEL New York(New York City)(Great Value!)
US$98
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Dream Downtown(New York City)
US$296
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Reviewed April 4, 2018 via mobile

Just arrived home to find out that they have taken money out of my account without consent. As we left yesterday I asked if we had any charges to be told no. Nobody responding to calls !!!!
Aside from this the rooms are awful & I'm astounded by reviews stating otherwise.... I travel around 6 times a year & this is by far the worst room I have ever encountered. It's almost like a hostel style layout so if you are used to comfort & luxury then please book somewhere else

Stayed: March 2018, travelled with friends
Thank MI55DEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Moxy NYC Times Square, responded to this reviewResponded April 5, 2018

MI55DEY,

Thanks so much for sharing your thoughts with us. We value every bit of feedback - good, bad, and in-between. We are sorry that our unique style was not comfortable for your travel needs. We want for our guests to have fun and enjoy the city and we hope you enjoyed the rest of your trip. If you do not get a return call from our staff soon, we ask that you please try to call the hotel directly and ask to speak to the manager on duty.

Sincerely,
Alex Murphy
Director of Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018

Just returned from a 3 night stay at the Moxy. We originally checked into the 16th floor, however due to the noise ( there is a roof top bar) I asked if we could move rooms. The team at reception were very helpful and moved our room to the 4th floor the next morning. The rooms are really cool, beds are SO comfortable, shower is very hot and powerful. It was great being able to watch Netflix too. Location is great a short distance from Time Square. I was hesitant to book this hotel as I am a light sleeper however, I would 100% recommend it and slept really well. Ear plugs are provided which is a nice touch.

Just note if you are a light sleeper, avoid the higher level rooms as the music is loud and on till 2am / 4am. Fantastic hotel and staff!

Room Tip: avoid the higher level rooms as the music is loud and on till 2am / 4am.
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Cecely J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Moxy NYC Times Square, responded to this reviewResponded April 5, 2018

Hi Cecely J, thanks for showing Moxy Times Square so much love! We enjoyed reading your comments and we really want to thank you for saying such nice things about our staff. We are thrilled that we won you over and we hope you come back soon!

Stay Fab,
Alex Murphy
Director of Guest Experience

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Reviewed April 3, 2018

I loved how different Moxy was, but a few things were not thought through, which makes it difficult to give it a higher score. First, we were "upgraded" to a "better" room that completely disregarded my and my husband's age. I had to crawl over him to get into bed. While doing so, I realized that with the bed tucked into a corner of the room, it must be a nightmare for the custodial staff to make the bed, much less change the sheets! It probably takes them half again as long to change the sheets if the bed was positioned away from the wall. In addition, there is wasted space in our room to the left of the side table where some type of storage bin could be placed for one's clothes. While I am perfectly capable of getting on the floor to put my clothes under the bed, it wasn't fun or convenient at all. Trendy, yes, perhaps, but not user-friendly. The sink did not drain well at all. We had to swirl the water around the drain to create a vacuum to get the water to drain. This is because the floor of the sink isn't tilted enough to get the water to flow in well.

I did love the toilet/shower arrangement and the water pressure was phenomenal. Our sons were in a room with two double beds, and they said their shower head was tilted, permanently, toward the wall, making it difficult to shower well.

The elevator situation was awkward since there were only two places to press the elevator call buttons. When people congregated around the pad, others couldn't get to it. In addition, since the elevator numbers were always lit, you had no idea if your elevator was there unless you stood directly in front of it, and sometimes the elevators arrived and left before you could get to it. Could you also post signs somewhere educating younger people that those who are on the elevator get to LEAVE the elevator first before you get on it? At least twice, I had to force my way by people to get off. This is a safety issue, as well as just being rude.

The fitness facility is large, with several ellipticals and treadmills. I wish all workout facilities were either kept VERY cold or that a fan could be turned on while I work out.

However, the beds were very comfortable; our room was exceedingly quiet, it the hotel's location was perfect being just off Times Square and close to Madison Square Garden. We will be back, but would prefer a different room set up, like the one in the video when you turn on the TV.

  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mary Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Moxy NYC Times Square, responded to this reviewResponded April 4, 2018

Dear Mary Beth S, we enjoyed having you as our guest and happy overall you had a fun time in NYC. We understand your frustrations with the size of our rooms and sorry our layout was not right for your needs. Dealing with small space, we had to get creative and sometimes our creativity is not for everyone. We would love to have you back and help you choose a room with a different layout and more space for your needs. We hope that you come back soon and we will work hard to make you more comfortable. Thanks for the valuable feedback and for choosing the Moxy!

Stay Fab,
Alex Murphy
Director of Guest Experience

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Reviewed April 3, 2018 via mobile

Had such an amazing stay at the Moxy! So close to everything and really friendly crew. Also check out Magic upstairs was amazing and it even goes off even on a Sunday! Great Vibe. Awesome People. Highly recommend.

Stayed: April 2018, travelled with friends
Thank Nathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Moxy NYC Times Square, responded to this reviewResponded April 4, 2018

Thank you so much Nathan G, for the great feedback. Sounds like we gained a new Moxy fan and we couldn't be happier. Our staff enjoyed your company and we just love that our location and facilities wowed you. Thanks for the recommendations and please hurry back for another fun stay!

Stay Fab,
Alex Murphy
Director of Guest Experience

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Reviewed April 2, 2018

Great hotel fantastic staff and central location gives you access to everything
Romans are perfect comfy beds and house keeping was excellent
Really good shower as well only negative was heating was a bit noisy how ever you will be that tired you soon forget about it
Nice touch with free drink as well

Stayed: March 2018
Thank iseaall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Moxy NYC Times Square, responded to this reviewResponded April 3, 2018

Thanks so much iseaall, for the great 5 star rating and for choosing the Moxy Times Square for your accommodation needs. From our friendly staff to our amazing location, we are a great choice to lay your head after a long day of sight seeing. Thanks for being our guest and please come back to see us and soon!

Stay Fab,
Alex Murphy
Director of Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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