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“Exceeded my high expectations!”

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Trump SoHo New York
Ranked #128 of 469 Hotels in New York City
Certificate of Excellence
Reviewed 17 April 2012

Perfect location, amazing views and impeccable customer service. This was our first stay at a Trump property but will definately not be our last. I expected the hotel to be beautiful - and it was, but it is also well executed. It is designed in a thoughtful, utilitarian way that still feels luxurious. From the copper sink in the bar area to the amazing shower next to the soaker tub with amazing views this hotel make you feel like a VIP. The ability to lay on the bed as you gaze at the incredible skylines of SoHo, uptown and downtown while controlling every aspect of your room via remote control is so conveniently modern. The property feels anything but sterile and cold; however, due to the warmth and hospitality of the employees. From the doormen who remember you after the first time to the concierge who can get reservations in a moments notice, everyone is personable and kind.

Room Tip: Rooms above the 25th floor or so have great, unobstructed views. Corner rooms have great panoramic...
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  • Stayed: April 2012, travelled as a couple
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1  Thank PJ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this reviewResponded 18 April 2012

Dear PJPeek,

Thank you for sharing your feedback. I am pleased that you enjoyed your stay and the design elements of the hotel, as well as the service. I look forward to welcoming you back.

Best,
Andreas Oberoi
General Manager

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2,055 - 2,061 of 3,151 reviews

Reviewed 17 April 2012

Took my wife and son here during Spring Break and had a great experience. Perfect location in SoHo and I don't think we'll ever go back to staying in Midtown again. Walk to great restaurants and shopping and a very quick cab or subway ride to anywhere in the city. We ended up using the subway most of the week because it was fun and quicker than a cab.

Rooms are great; definitely go for the view rooms on the higher floors - absolutely stunning. I found myself falling asleep with he drapes wide open to the expansive city lights and The Empire State Building looking Uptown. Staying elsewhere in the city you usually have a view of the building across the street, so these views are truly special and hard to find.

Service is top-notch as you would expect. Everyone is very attentive and service oriented for anything you throw at them. As an example, housekeeping must have noticed that I drank a particular kind of beer out of the minibar and made sure to restock the minibar every day with that kind and took some others out for more room of this brand. I never asked, they just noticed and did it.

Beds are fantastic! Top three beds for comfort I've slept in. Bathrooms are very well done, large, and have a great rain shower in addition to a large sunken tub. The mini-kitchen area was well done with a sink, espresso machine, mini-fridge, snacks, and a pull-out microwave hidden behind a door.

Rooms are kept very clean and the overall hotel's appearance is very well maintained. I didn't notice one thing out of place or needing repair. That is a very hard thing to accomplish for a hotel and they obviously pay attention to the details.

Final word: It's definitely worth the extra money and it can be confusing to find just the right place in NYC. Stop looking, this is the place. Thank me later....

Room Tip: Stay on the top floors for great views.
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  • Stayed: April 2012, travelled with family
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2  Thank Pocitelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this reviewResponded 8 May 2012

Dear Pocitelli,

Thank you for sharing such detailed feedback. I am pleased that you enjoyed the location of the hotel and the service. I will be sure to share your comments with our mini bar team. Please do let me know if I can assist with any future plans.

Best,
Andreas Oberoi
General Manager

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Reviewed 16 April 2012

Best Hotel I have stayed in in the lower West Side, by far.
Great service, beautiful decor, and prompt attention. Worth every dollar.

  • Stayed: March 2012, travelled on business
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Thank tenortunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this reviewResponded 18 April 2012

Dear tenortunes,

Thank you for sharing your feedback. I am pleased that you enjoyed your stay, and I look forward to welcoming you again in the future.

Best,
Andreas Oberoi
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2012

Gorgeous views from our room on the 39th floor. The room was well furnished and very clean. The experience of looking at upper manhattan from the bath is one i won't forget. The area is great and close to a subway. This was my first trip to New York and I know i wouldn't have liked to stay in midtown, this area is wonderful. The conceirge before we visit were incredibly helpful and should be commended for this.

We used the spa facilities on our last day to get showered and they were amazing. I really wish we had treated ourselves to have something done while we were staying.

There are some negatives though:
1. The lifts, being on a high floor makes it very irritating when it stops on so many floors
2. The temperature in the room and unfortunately the air con is quite loud
3. The time it takes for anyone to come up to your room, we wasted most of our first afternoon trying to sort out an issue and the hotel were so slow and unhelpful
4. The pillows - they are so soft and considering they have a 'pillow menu' it didn't really help, the hotel did try to help us out with this
5. The front desk staff are run off their feet and quite rude as well

If i go to New York again I can't think of anywhere else i would rather stay

  • Stayed: April 2012, travelled as a couple
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2  Thank CosmoSarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this reviewResponded 18 April 2012

Dear CosmoSarah,

Thank you for sharing your feedback. I am pleased that Trump SoHo could be part of your first New York experience, and that you enjoyed the views. I will be sure to share your kind words with the concierge.

Best,
Andreas Oberoi
General Manager

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Reviewed 14 April 2012

My experience at the spa was average. The spa service itself was good however the amenities lacked. The spa didn't offer much by way of food/snacks. The lounge area was small and basic.

Overall, I would go somewhere else for a spa service.

Stayed: February 2012, travelled with friends
2  Thank Ask_Tiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this reviewResponded 18 April 2012

Dear foxyfit4,

Thank you for sharing your feedback. Our Director of Spa, Rachel Knapp, would be happy to discuss your spa experience personally with you, and can be reached at rknapp@trumphotels.com.

Best,
Andreas Oberoi
General Manager

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Reviewed 11 April 2012

My husband and I have stayed at the Trump SoHo numerous times over the past year, and we have loved each and every stay at this fabulous property! From the moment you step out of the car until the moment you leave the hotel, the level of service is outstanding without being pretentious in the least! The champagne and chocolate covered marshmallows (or whatever the goody of the day happens to be) greets you along with the smiling, welcoming staff. The rooms are beautiful and modern - most of our stays have been in suites, which are very spacious and comfortable. The bathroom... to die for!!!! If you enjoy a nice bubble bath, the tubs are perfect for soaking!! The view from the room is spectacular, esp at night, when you can see the city sprawling beneath you. The service, oh the service!!!! I just need to reiterate... the bellhops, valet, doormen, front desk staff, concierge, room service, cleaning staff... everyone is incredible and there to help make your stay as comfortable as possible. Love this hotel! Oh, and do I even need to mention the shopping that awaits a few blocks away?!? :)

  • Stayed: February 2012, travelled as a couple
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2  Thank luvz2shopalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this reviewResponded 18 April 2012

Dear luvz2shopalot,

Thank you for your feedback and for you repeat business. I am pleased that you enjoy many elements of your stay, including the bubble baths. Please do not hesitate to reach out if I can assist with future plans.

Best,
Andreas Oberoi
General Manager

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Reviewed 10 April 2012

We stayed for 8 nights at the beginning of April and I must say that everything was perfect. From arrival to departure, the service as consistent and impeccable. The room was beautiful and had a stunning view, the bathroom was super clean and spacious. And the location is unbeatable. We will definitely be coming back.

Room Tip: The rooms on the higher floors are those you want to go for.
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  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Mayathebee7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this reviewResponded 18 April 2012

Dear Mayathebee7777,

Thank you for sharing your experience at Trump SoHo. I am pleased that you enjoyed the room and the service. I look forward to welcoming you back.

Best,
Andreas Oberoi
Genearl Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trump SoHo New York

Address: 246 Spring Street, New York City, NY 10013-1521
Phone Number:
Region: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Spa Hotel in New York City
#30 Business Hotel in New York City
#62 Family Hotel in New York City
#83 Romantic Hotel in New York City
#102 Luxury Hotel in New York City
Price Range: $392 - $893 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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