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“Brilliant Hotel!!!”

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Staybridge Suites Times Square - New York City
Ranked #131 of 467 Hotels in New York City
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Brilliant Hotel!!!”
5 of 5 bubbles Reviewed 8 March 2012

I would seriously recommend this hotel to everyone! The staff are superb and can not do enough for you, any problems you have they are there within an instant to sort things out for you! Very clean and modern rooms, nice and spacious. Also the hotel offer guests free breakfast, and tues-thurs free wine and beer and snacks etc.
The hotels location is fab! Within walking distance to all of NYC's attractions, such as Times Square, Central Park etc. I would defo recommed getting the city tours bus if its your 1st time, as it was ours, which takes you around the various sites such as the empire state, takes you down to statue of liberty etc. And there is a Tour guide also who helps you get to know where to get off the bus etc.

All in all this was a lovely holiday with some amazing staff at the Staybridge, I would return again within an instant :-)

Room Tip: Preferably on the lower floors as the lifts get busy and if your on the higher floors you could get...
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  • Stayed March 2012, travelled with family
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Helpful?
1 Thank Samantha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,456 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,198)
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Miami, Florida
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 8 March 2012

Stayed at the property Jan-16-18 and was pleasantly surprised by the quality of the construction. The finish and decor are minimalist modern and very well appointed and given the lack of general space in NYC, the room was quite spacious and comfortable.

For those wanting to be close to Times Square, its a very short walk to the middle of it all. Its also walking distance from the Javitz Center, an uncommon convinience for that part of town.

The staff was awesome; from the reception staff to the bellman, they made my stay very comfortable and personal.

Keep up the good work.

  • Stayed January 2012, travelled on business
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Helpful?
1 Thank Rafi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagoa, Portugal
Level Contributor
177 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 8 March 2012

If you are looking for a New York hotel, stop, you just found it. We stayed twice in February and again in March, and this hotel is a real gem, and we found it via everyone’s reviews on Trip Advisor, and how right they are. The beds are the most comfortable we have found in ANY hotel, some with a lot more stars than this hotel. They are truly sublime, (where do they get them from?) The staff are really helpful, nothing is too much trouble, it’s the sort of service you would only expect from a 5 star hotel. The rooms are modern, clean and the small kitchen really useful. Times Square, Broadway and 5th Avenue are a few minutes’ walk away. It’s true the lifts can be a bit slow at peak times (breakfast) but otherwise they are fine. The air conditioners are ‘beneath the window’ models and a bit noisy, but if you are looking for a modern room, comfort (those beds!), great service and good location, look no further. Highly recommended.

Room Tip: Ask for a low floor room so you can walk down at breakfast
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  • Stayed February 2012, travelled as a couple
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1 Thank PaulAlgarve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

The hotel had a great location, good size suite for two, very professional staff and power breakfast was just right. The only thing is that morning glare will surely wake you up because you cannot close the thick curtain. It's the way it's set up by the hotel and no rod or malfunctions to fix it.

  • Stayed March 2012, travelled with friends
    • Value
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Helpful?
3 Thank teno1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

Nothing was too much trouble for the staff in this hotel, one guy, Ray, whose first day it was, offered to remain past his time to keep an eye on our luggage - marvellous!
Beds comfy, plenty of pillows and added extras. Complimentary breakfast excellent and plentiful, and debris quickly cleared. Throughly recommended, except that 3 x twin rooms booked in July 2011, but only allocated 2 x doubles on arrival. 1 x twin became available, and were told a supplement to pay, but due to length of wait, extra charge was waivered. A sign of good management is to deal with a problem efficiently, which was what happened.
If ever we go back to NYC, this is where we shall stay!

Room Tip: Try for twin room as more space generally
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  • Stayed March 2012, travelled with friends
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Helpful?
3 Thank Carolinium57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

We had a wonderful experience at Staybridge Suites Time Square. The location was great. Just a few short blocks from Times Square. The hotel was very clean - our housekeeper was awesome! The hotel, including the rooms, are as nice as they look on in the pictures. The daily breakfast was perfect. A great thing to have before we headed out the door for the day. We were only there for one of the evening happy hours, but it was also great. All of the staff was very friendly and helpful. We used the concierge quite a bit as well. They had many good ideas. We had a great time and will definitely recommend this hotel.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank scobstl9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vernon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 March 2012

We had a great time in New York and enjoyed the hotel very much. Friendly staff at the desk and in the morning folks helping out with breakfast. The rooms were spotless and very well designed. Loved the lights and the ability to gradually darken/lighten them. Wifi was strong and free.

Nice location, can walk to Times Square, the theaters, subway or catch a taxi right outside the front doors.

The only down side which has been mentioned numerous times is the packed elevators at peak times. Only three elevators makes for long waits at times, wish there was way to add a couple more.
We'll be back and we'll stay at the Staybridge! Thanks.

Room Tip: ask for a room up high, the views are worth it
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  • Stayed March 2012, travelled with family
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Helpful?
2 Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Times Square - New York City

Property: Staybridge Suites Times Square - New York City
Address: 340 West 40th Street, New York City, NY 10018-1404
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#56 Family Hotel in New York City
#57 Business Hotel in New York City
#60 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
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Staybridge Suites Times Square - New York City Hotel New York City

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