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“A moving experience.”

The National 9/11 Memorial & Museum
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US$26.00*
and up
9/11 Memorial Museum Admission
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
Ranked #2 of 1,148 things to do in New York City
Certificate of Excellence
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Attraction details
Fee: No
Recommended length of visit: 1-2 hours
Owner description: The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
Reviewed 3 May 2016

It is a moving experience. We were touched and amazed at this site. The Tree of Life adds such an immense presence. The two square deep pools with all the names of the fallen people are very touching.

Thank Ilania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22,665 - 22,669 of 75,782 reviews

Reviewed 3 May 2016

This museum is one that I recommend everyone attend. The design, layout and content was thoroughly researched and thought out. It was tastefully done, yet very real. No words can really describe the feelings that this museum brings.

On a practical note, download the audio app on your smart phone and bring your own ear buds.This will save you $7 (the cost of the audio tour/headset rental). They also have earbuds for sale for $2 if you don't have your own to use with your phone app.

Thank ptkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016

The new underground memorial is well worth the visit. It's very sad but yet real.
It takes an hour or so to walk round.

Thank gbthain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016

This is a worthwhile visit and I recommend it. Be prepared for walking since the exhibit is very large. The memorial is underground and sets the stage for this somber event in history. While somber it illustrates the ability of the human spirit to rise above such a terrible situation and illustrates the number of heros that stepped forward. Give yourself plenty of time to see all the exhibits. Since this is fully inside (except for the waiting line) it makes a good place to visit when the weather is not so great.

Thank Skyloran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016

This was an incredibly comprehensive museum. Don't spend too long in the first areas, you will want to linger in the area behind the revolving doors. The guidebook we looked at said to allow 2 hours. I could easily have spent 4.

Thank dcne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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