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“Awesome Hotel, Outstanding Service”

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Cassa Hotel 45th Street New York
Ranked #110 of 467 Hotels in New York City
Certificate of Excellence
Potomac, Maryland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Awesome Hotel, Outstanding Service”
5 of 5 bubbles Reviewed 27 March 2012

Great location near central park, clean very modern rooms, walking distance to broadway and times square. Plenty of nearby subway stations. Best part was the service. Eric, their Concierge went above and beyond the call of duty for us with everything from our room size, to last minute dinner plans. Will not hesitate to stay there again!

Room Tip: Upgrades are available. Ask for Eric to advise you properly
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erock9578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,997 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (264)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Stafford, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

We have just returned from a long weekend in New York.We stayed at the Cassa which is ideally located for all major sights.So near to Times Square,you can walk there in 5 minutes.We were given a free upgrade without asking!The room was very good and the bed really comfortable.Everywhere in the hotel is very clean.The most impressive thing about the hotel is the staff.Those working on the front desk are exceptional.Very friendly and helpful and will go out of their way to do anything for you.Alicia,Alby,Nick and particularly Eric are great.Eric can get tickets for anything!We went to a Knicks game and it was one of the highlights of our trip.Will definitely be back again.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IanJulieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

Helpful and nice staff, clean, contemporary... Good service, needs breakfast buffet. Electrical cabinet is still roaring as stated in other previous reviews.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gül C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 27 March 2012

The Cassa is a perfectly located boutique hotel on 45th, near Avenue of the Americas. Our room was clean, but way too small for two persons and had limited drawers for storage of clothes. Still, if all you want is a terrifically located hotel with lots of surrounding restaurants, shopping, subway access, this is the place for you.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R2D2Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reykjavik, Iceland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

Location, price, staff and cleanness of room was just all excellent.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 64norte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 22 March 2012 via mobile

Stayed here with my daughter for a "girls weekend", and we thoroughly enjoyed the Cassa. The staff was professional, friendly and accommodating. The rooms were large by NYC standards, clean, and very comfortable and the location is excellent. I would definitely stay here again.

Stayed February 2012
Helpful?
Thank DeniseLINY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 22 March 2012

-It's not a real hotel / more a mix of condos and hotel. Almost no amenities;
-The first day, we came back at 6pm and our room was not done. If you want the room cleaned, you have to put a sign on your door. Nobody told us when we checked in;
-The design of the top of the bathub (stone) brings the water all over the place in the wc;
-It is still in construction in some areas. The Monday morning: we were awake by drills at 7am...;
-The room are not well finished. We were able to see plywood at the top the cabinetery in the entrance;
-The bed was good and clean;
-Location is great if you want to be in the Theater district.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Rene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cassa Hotel 45th Street New York

Property: Cassa Hotel 45th Street New York
Address: 70 West 45th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Romantic Hotel in New York City
#88 Luxury Hotel in New York City
#90 Business Hotel in New York City
#135 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Official Description (provided by the hotel):
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 
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Also Known As:
Cassa Hotel And Residences

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