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“Good Service, Small Rooms, Touristic Location, Reasonable at $148”

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Cassa Hotel 45th Street New York
Ranked #107 of 467 Hotels in New York City
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 482 helpful votes
“Good Service, Small Rooms, Touristic Location, Reasonable at $148”
Reviewed 1 April 2012

The Cassa Hotel is more of a residence. While the front desk and bellboy were friendly, the hotel offers limited business services and little in public space. There is no lobby to speak of and the rooms are so small as to barely accommodate two physically fit adults. Even a small child would make the stay unbearable.

The hotel is placed near Times Square, an area that caters mostly to visitors and has little to offer for real New Yorkers. Since our business engagements were in the area, the hotel was convenient. But I wouldn't recommend the location to anyone who wishes to taste the real New York.

All in all, the price we paid - $148 through a Hot Wire deal -- was acceptable for a hotel of such facilities in this location.

Stayed April 2012, travelled on business
Helpful?
13 Thank WarmWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (262)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Paris
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 March 2012

this hotel is perfect for the tourist who wants to be in the middle of the shopping heart of NYC and also be in the middle of the Musicals . You will be right in Times Square
At the front desk the people are really nice and helpful.
the view from the window is in general really nice as up as u getting your room.
The room size is quite nice, nice and modern decoration, rooms really quiet ( wich was really important for me ) a nice bathroom with a big shower
I will come again for sure :-)

Room Tip: ask for one in the upper Floors of course
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frenchdevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethlehem, Pennsylvania
1 review
Reviewed 29 March 2012

On a recent business trip to NYC I had the pleasure of staying at Cassa Hotel. What a lovely super modern truly comfortable experience! Great location (I took in Spiderman at the Foxwood Theatre just 2 blocks away!). I was greeted with a smile and then offered a room upgrade! I'm in the city several times a year and rate the Cassa as my all time favorite. Stay here, you will be just as pleased.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robyn i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Potomac, Maryland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 March 2012

Great location near central park, clean very modern rooms, walking distance to broadway and times square. Plenty of nearby subway stations. Best part was the service. Eric, their Concierge went above and beyond the call of duty for us with everything from our room size, to last minute dinner plans. Will not hesitate to stay there again!

Room Tip: Upgrades are available. Ask for Eric to advise you properly
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erock9578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 March 2012

We have just returned from a long weekend in New York.We stayed at the Cassa which is ideally located for all major sights.So near to Times Square,you can walk there in 5 minutes.We were given a free upgrade without asking!The room was very good and the bed really comfortable.Everywhere in the hotel is very clean.The most impressive thing about the hotel is the staff.Those working on the front desk are exceptional.Very friendly and helpful and will go out of their way to do anything for you.Alicia,Alby,Nick and particularly Eric are great.Eric can get tickets for anything!We went to a Knicks game and it was one of the highlights of our trip.Will definitely be back again.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IanJulieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 March 2012

Helpful and nice staff, clean, contemporary... Good service, needs breakfast buffet. Electrical cabinet is still roaring as stated in other previous reviews.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gül C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2012

The Cassa is a perfectly located boutique hotel on 45th, near Avenue of the Americas. Our room was clean, but way too small for two persons and had limited drawers for storage of clothes. Still, if all you want is a terrifically located hotel with lots of surrounding restaurants, shopping, subway access, this is the place for you.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R2D2Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cassa Hotel 45th Street New York

Property: Cassa Hotel 45th Street New York
Address: 70 West 45th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Romantic Hotel in New York City
#85 Luxury Hotel in New York City
#90 Business Hotel in New York City
#135 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Official Description (provided by the hotel):
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 
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Also Known As:
Cassa Hotel And Residences

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