but I liked it alot! Fab location, lovely room, fun little step out balcony. The room was very sleek, and the hotel was quiet...I was on the 9th floor facing the front. I easily walked to museums, the theater, shopping. The things I missed were a safe in the room, coffee pot in the room, ice machine available to guests, but these are personal preferences. The bed and pillows were extremely comfortable. Food through room service very good. I had cocktails in the bar twice, and both times the service was very lacking, although there was plenty of staff.
The front staff was very good, especially Deanna in reservations, and Chet, who took care of all kinds of miscellaneous items for me. Housekeeping was hit and miss....toiletries were not refreshed, and day 2 brought no TP. Lastly, I would be remiss if I didn't mention a little encounter with a bellman. I was going to the theater, and when he couldn't get a cab, (which was not a big problem) I said I'd walk, and could I use his Gotham umbrella. His response was that there was one in my room, and it was the only one he had. That is SO not the right response, and had I gone to my room it would have made me late for the play. Instead I walked in the rain, and came home with a raging cold. Perhaps the hotel could invest in some umbrellas at the front door.
Some hits, some misses, but all in all a nice hotel that just needs a little staff training.
- Official Description (provided by the hotel):
- Each of Gotham Hotel’s 66 unique guestrooms offers style and comfort. The guestrooms are luxurious and stylish with European touches in an elegant and pragmatic manner. These spacious rooms feature distinctive terraces, loft-like ceilings, dynamic windows, vast bathrooms featuring Italian glass mosaic tile, workspace/desk, lavish linens, generous closets, custom accessories, and thoughtful amenities. Come stay in luxury and style with guestrooms that feature a balcony or large terrace encompassing a range of views and inspiring unlimited possibilities. ... more less
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