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“Excellent location”
5 of 5 bubbles Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #49 of 467 Hotels in New York City
Certificate of Excellence
Portadown, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent location”
5 of 5 bubbles Reviewed 29 March 2012

A modern clean friendly hotel right in the heart of times square. Rooms have lovely decor and furnishings. I got a free upgrade to a double double room which was very spacious. Some building work going on in the next block which started very early but very quiet during the night with no street noise. Overall a very pleasant stay.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank kathryn o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obriggs, Manager at Kimpton Muse Hotel, responded to this review, 12 April 2012
Dear Kathryn O,

So happy to hear you received a complimentary upgrade. Upgrades are always the best! Glad to hear your stay was pleasant. Looking forward to having you back!

Best Regards,

Olivia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,112 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (691)
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medford, ma
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

Terrific hotel for a family visit to NYC!! Small friendly scale boutique hotel, half a block from Times Square, very helpful staff. We adults liked the complimentary wine in the lobby each evening, and lobby coffee in the mornings. Beds and pillows were very nice, you could even say luxurious. When I called a few days before arrival to reconfirm and ask if early check-in was possible, they upgraded us to a larger room, for no extra charge. Very classy!

Room Tip: Ask for largest possible room if you're traveling as a family. It will seem like a normal size...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eztravelerMedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York NY
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 March 2012

Located in the heart of the theater district and Times Square but on a fairly quiet block-a perfect location Room was spacious and clean Hotel is eco friendly and the staff cheerful and accommodating.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank JEJOIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

We really enjoyed our stay at The Muse, except for the construction noise next door. We were awakened every morning at 7:00 am by the loudest sounds you can imagine! One of the days we were there if sounded like they were hurling rocks at our windows! I thought our windows were open, it was that loud! The Muse does offer earplugs and they do help. We were there in March of 2012. A Hyatt is being built behind The Muse, so check to see if it is completed when you make your decision, unless you can stand wearing earplugs to bed or are an early riser.
The staff was very friendly and extremely helpful in offering directions or suggestions. This hotel is about a half block away from Times Square, so we didn't have massive crowds or noise to contend with from that craziness! Our room was very clean and the size of a normal hotel room you would find in any other city. Bathroom was larger than normal and offered lots of counter space. Beds and pillows were very comfortable and clean.
Wifi is free if you sign up to be a Kimpton member, which is also free and offers a few perks; including $15.00 worth of free snacks from the room's snack area. We didn't realize that until we checked out. Would have gotten into those M&M's had we known they were free!! :) We did partake in the free coffee in the lobby each morning. They offered a coffeepot in our room if we wanted it.

Room Tip: Don't stay on the construction side. Stay in the front part of building. We discussed this with...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wonderville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obriggs, Manager at Kimpton Muse Hotel, responded to this review, 12 April 2012
Dear Wonderville,

We appreciate you taking the time to write a review of The Muse and are grateful for your 4 star rating. I'm very sorry to hear the construction noise disturbed you. If you have any additional information to share about your experience please feel free to contact the hotel directly.

Best Regards,

Olivia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale Arizona
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

I recently traveled to New York City to attend a trade show with five associates. We chose the Muse, (after staying for many years at another Times Square area boutique hotel) at the recommendation of a friend. To say that the Muse exceeded our expectations would be an understatement. From the moment that we arrived to the time that we left 5 days later, we received exceptional treatment. From the Bacchus room which we used for meetings to the nightly free wine reception, everything was first rate. The rooms were immaculate and large by Times Sq. boutique standards and the bathrooms clean and also larger than expected. The decor was tasteful and each request that we made of the staff during our five days at the property was handled quickly and professionally. After traveling to New York for over 30 years on business, I can say that we have found a home in The Muse. Take A Bow.

  • Stayed March 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obriggs, Manager at Kimpton Muse Hotel, responded to this review, 12 April 2012
Dear John A,

Wow, thank you, thank you, thank you! We are estatic to hear that your experience at The Muse over-exceeded your expectations! We strive to make our guests feel "at home" and I couldn't be happier that we accomplished this for you. Can't wait to have you back!

Best Regards,

Olivia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 March 2012

My first experience of NYC, was totally made from arriving at our hotel and have the bell boysd whisk our cases to the reception and then be greeted with smiling faces everywhere. FIrst impression of hotel was WOW. Absolutely beautiful in every detail, the bed and its wear were top class, lighting beautiful, decor to die for and bathroom stunning. Each evening between 5 & 6 they host a wine reception, we arrived at 6.30, but were promptly handed free drinks vouchers, then sampled the wines for the next 2 nights, beautiful. Only dines once in the onsite restaurant, on St Patricks day and although only a light bite, the meal was lovely. From leaving the hotel, turn left and before you know it WOW there it is, in the heart of times square, or alternaitvel turn right and one block over is FIfth Av and the Rockefella Centre (recommend visting Top of the Rock over Empire, as the views are on par, but you get the benefit of having your photo with the empire in background). Overall a fantastic break, and would definitely return to the Muse Hotel.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sean_Scooby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obriggs, Manager at Kimpton Muse Hotel, responded to this review, 12 April 2012
Dear SeanAllum,

Thank you for your glowing comments! I'm so glad we "WOWed" you at first sight and that you had such a special stay at The Muse. Looking forward to your next visit!

Best Regards,

Olivia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, TX
Level Contributor
189 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 17 March 2012

Rooms near the street are a little noisy when the garbage trucks come but everything else is practically perfect!!! Steps away from Time Square and Broadway and 5th Avenue!!!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PegJohnston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obriggs, Manager at Kimpton Muse Hotel, responded to this review, 12 April 2012
Dear PegJohnston,

Thanks for writing a review. I hope the noise level didn't interfere with your stay too much and that you will consider returning when you are visiting the city again.

Best,

Olivia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Muse Hotel

Property: Kimpton Muse Hotel
Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#41 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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